First of all, in general, dimmers (even at their highest setting) cause the lights to dim even a little bit. If you are doing a 1-for-1 comparison, you may notice a difference - but honestly, it shouldn't be THAT dramatic that you're able to notice it.
My first suggestion is to double-check the model number. There's a version of Diva with a "G" in the model number (DV-603PG-) which was designed with a lower-high-end light level than normal (designed to guarantee extra energy-savings).
If the model number checks out, my next suggestion is to upgrade to a spec-grade product (like an NT-600-WH). The commercia/specification grade products have a higher high-end than the residential grade products. It still will dim the lights a little bit, but will be better.
After that, I suggest calling tech support at 1-800-523-9466 for more suggestions. Its a free call and they're available 24/7.
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