One of the advantages of owning an HP Pavilion includes
playing your favorite DVDs conveniently at home or anywhere with your HP
Pavilion laptop or notebook.
Whether you have Windows 7 or Windows Vista, your HP
Pavilion may experience problems playing your DVDs.
For example, sometimes you may have a DVD movie skip while
playing, which can happen frequently with a lot of DVD handling, such as with
rental DVDs.
Perhaps your DVD player does not recognize the DVD and
rejects it.
When you troubleshoot your HP Pavilion DVD player, you
become more acquainted with your HP Pavilion, plus you can get back to
movie-watching sooner.
Clean the DVD if you notice any skipping while
playing or if the DVD stops.
You can clean the DVD by wiping it from the
center to the edge using a lint-free cloth and filtered water.
Avoid watching DVD movies while you have a
virus system scan operating on your computer system.
Reschedule the virus scan to another time or
disconnect the scan temporarily and then reconnect the scan when you have
finished watching your movie.
Disconnect from the Internet while watching
movies.
Other programs on your HP computer can access
the Internet and disrupt the movie as you watch.
Turn off your printer, scanners and other
external devices connected to your HP Pavilion while you watch movies.
This allows your computer to concentrate its
resources on your DVD player.
Install the latest DVD player updates from the
HP Support and Drivers website for the best DVD performance.
Test the DVD Drive
Insert the DVD into the HP Pavilion DVD drive. Close any
window that opens automatically.
Click "Start" and then "Computer."
Right-click on the DVD player icon and then choose
"Explore."
Check to make certain you placed the DVD into a DVD drive.
If the HP Pavilion DVD drive ejects the disc or prompts you
to insert a disc, it does not recognize the DVD.
You can also try inserting another DVD disc. If you do not
see folders appear, such as VIDEO_TS and AUDIO_TX, you may have a defective
disc, or the DVD may not be compatible with your DVD drive, such as a Blu-ray
disc.
Try a different DVD movie.
Insert a regular CD into the DVD drive to see whether HP can
read it, after you have tried playing several DVDs.
If the drive can read the CD, it may not be the DVD drive.
Have the internal ribbon cable replaced if the drive cannot
read the CD, or have the DVD drive replaced if a new cable does not help.
Reinstall DVD Software Windows 7
Click "Start," "All Programs,"
"Recovery Manager," and then "Recovery Manager." Click
"Continue" if prompted by Windows 7. This will bring up the HP
Recovery Manager window.
Click "Software Program Reinstallation" and then
"Next."
This will bring up the HP Software Program Reinstallation
window, which allows you to reinstall the programs that originally came with
your HP Pavilion.
Click "Next" and then follow the instructions
provided.
Restart your computer after the driver installation.
Select "Next" and follow the directions provided
to recover and reinstall the DVD player software that came with your HP
Pavilion.
Reinstall DVD Software Windows Vista
Click "Start," "All Programs," "PC
Help and Tools" and then "Recovery Manager." This will bring up
an HP window called Recovery Manager to help you recover HP Pavilion drivers
and programs.
Click "Next" and then select "Yes" or
"No" when prompted to perform a program recovery.
Select "Next" and follow the directions provided
to recover and reinstall the DVD player software that came with your HP
Pavilion.
HP Pavilion PC Laptop Blue Ray not working
Blu-ray disc technology continues to improve and advance, so
simply having a Blu-ray player in your computer doesn't guarantee that all
discs will play immediately.
The Hewlett Packard DV7 Entertainment Notebook has a Blu-ray
player, but as the technology advances you have to keep the software and
firmware on the system up-to-date to ensure compatibility.
Reboot your Pavilion notebook.
A minor miscommunication between the disc drive and Windows
Vista or 7 may lead to a disc read error.
Rebooting clears your system's memory and forces Windows to
reload all of your device drivers, which may resolve a minor kink.
Play your Blu-ray disc to see if the problem is solved.
Open QuickPlay and update it.
Double-click the "Update" button to open
"Updates and Enhancements."
Double-click "Get the latest QuickPlay updates."
Select "Download now!" on the next screen and wait
while the file downloads and installs.
Close and reopen QuickPlay and insert the Blu-ray disc
again.
Update MediaStart regularly.
This program tracks updates for your Blu-ray player's
firmware, the software coded onto the device to tell it what kinds of discs it
can read.
Open MediaStart and select "Update your MediaStart."
Updates are only listed when available, so if you don't see an update, check
back in a few weeks.
Each update for the Blu-ray player enables you to play more
recent discs, since some interactive features may not be compatible with older
software.
Restart after each update.
Update your software on a disc-by-disc basis.
According to HP, some Blu-ray discs have special content
protection and require new codes for you to play the movie.
These codes or disc-specific updates are stored on the disc.
If you are prompted to download a free update after
inserting a disc, follow the prompts to do so. The updates will be different
for each disc.
Check to make sure your player will play regular content
if you continue to have issues with Blu-ray discs. It may be that the error is
related to the drive, not the type of media.
Try a CD-ROM or a standard DVD to see if the disc responds.
If not, contact HP for a replacement or for drive-related
troubleshooting.
HP blueray problems
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3744231&prodTypeId=321957&prodSeriesId=3744231&objectID=c01361837
, clicking Control Panel, clicking System and Maintenance, and then clicking Backup and Restore.
If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
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