RTO 1 Siemens Pure 500 Open Fit Hearing Aids Aid Ric Bte Logo
Posted on Apr 16, 2011
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Siemens Pure 501 RIC Serial No RW52119 The above unit is in the right ear and periodically does not produce any sound. The RIC cord has been replaced once and still the problem persists. Pushing the button on this unit causes the unit in the left ear to change programs. Currently this unit has been "dead" for 3 days. I have replaced the battery with a fresh one and tried the working battery from the left unit. The problem may be in the unit's connector to the cord?? It's twin unit in the other ear is OK.

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Geoff Cooling

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  • Posted on Sep 19, 2011
Geoff Cooling
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Joined: Sep 19, 2011
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It could be a receiver issue, the cord, it might be a faulty receiver or alternatively it could be plugged with wax or badly affected by moisture. Receiver issues are relatively common with Siemens, if you have cleaned out the tip and are confident it is not a moisture issue, the receiver has failed. it is an easy fix and your audi should be able to change it out on the spot.

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Geoff Cooling

  • 11 Answers
  • Posted on Sep 19, 2011

SOURCE: it's exactly like the guy says on the left:

The receiver, the piece you call the cord is either blocked with wax or dead. Check the very tip of the receiver for wax detrius, if there is some remove it and see if you can hear. If not you may need to get a new receiver.

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