Power Off/On Fatal Error : 917

1) If the printer continuously displays the error code SC556, try these solutions to resolve the issue. Check if resetting the printer resolves the problem.

2) Power on the printer by pressing the Power button and then unplug the power cord from the printer's rear. The power cord should be unplugged from the wall outlet and wait for at least 15 minutes.

3) Connect the power cord back to the printer and the wall outlet and check if the printer turns on. If not, press the Power button on the printer.

4) See if the printer still displays the error message on the control panel screen. Try to reload the paper and check the condition of the paper.

5) Try to adjust the paper settings in the print driver and see if the issue is resolved.

Must have Engine (fatal) and Jam Error logs display on the Control Panel or listed on ..... 041. paper jam. switch off the printer, remove its cartridge, look for paper jam or piece of paper jam in the rollers, clean it, place cartilage properly, switch ON the printer. it will work.

Error 18 is a "Paper Edge Search Error".


1. Check document for damage and check it meets specs.
2. Check that Ribbon Cartridge is installed correctly.
3. Do "Form-Edge Sensor Service Check"
4. Do "Platen" adjustment.

Sensor Status Display:

1. Start Self-Test (press and hold Start 1 on panel: then turn on printer. Keep holding button until at least "00" is displayed.
2. Use a magnet to override cover closed/open sensor to the left of the Start1 button in the indent.
3. Press Reject Off button until "4" is displayed.
4. Press Start1 button to shift to next digit.
5. Press Reject Off to display "4"
6. Display should now read "44"
7. Press Start2 button. The LED display indicates sensor status'
8. You will see changes with inserting paper or removing paper.

FORM-EDGE SERVICE CHECK:
Perform sensor status display as stated above. The sensor is located on the print head carriage on the left side.

1. The upper right vertical segment of the left LED digit is assigned to the form-edge sensor for Command "44"
With no paper the LED segment is unlit.
2. Check the sensor by inserting paper. Move the print carrier to the right to access the sensor mounted on the print carrier.
If the LED segment becomes lit when you insert the paper, and becomes unlit when you remove the paper, sensor is OK.
3. If the sensor does not work, check that the sensor cable is connected correctly. If the cable is okay, replace the following one at a time:
a. Form Edge Sensor -46H2648
b. Form Edge Sensor Cable -46H2730
c. Main Card -
1.46H2632 - Serial Interface
2.46H2634 - Parallel Interface

PLATEN ADJUSTMENT:

I solved this problem easily (Once I found it!)..open lid, locate where the top section bright metal lugs contact with copper leaf contacts at the front of the base unit and clean them with some fine emery paper or gently with small flat screwdriver... mine had a bit of toner dust and a tiny carbon deposit which was preventing the circuit being made. This showed the fatal error 132 and you may notice on start up that the normal rotation noises within the machine were silent too. Worked for me. Problem arose after Xmas break when machine had been stood for a few weeks. Good Luck! Bryan at Pinewood Studio Manchester.

Replace the transfer belt unit. A 917 is a belt **** sensor error.

cant help ya, maybe you can reinstall it

I had a paper jam and removed the jammed papers. The paper jam cleared and then the Fatal Error 980 appeared. OKI C5500 printer

A fatal error 917 means there is a problem regarding the belt **** sensor.

Usually it means the printer can't see the transfer belt rotating.

First thing to try is to remove and re install the transfer belt, if that does not work you should replace the transfer belt.

From the Service Manual:
*Service call
980:Error

*Error by media
clinging to the fuser

*Media has clung to the fuser.

*Power OFF
Replace the fuser unit.

Suggestion -
Before you replace the fuser, take it out and check for a piece of stuck label, paper, etc. You can spin the fuser roller by turning the gear on the side.

firstly open door of printer
and clean any soft cloth then start printig .if not solve problem then check belt of carriege motor and screww