Two weeks ago I paid > $100 for a full service (Saeco Magic Deluxe) and now the machine won't grind the coffee beans. Any suggestions so I can be a bit "knowledgable" if I need to take it back? The service stated "grinder okay".

generally when the pump wont prime this means you have to take the machine in to see a tech. with that being said, do you have the newelectronx 102? might be needed in case we need to open saeco. but lets try this first, your grind settings is too fine for the beans and machine combination. i would suggest go two notches coarser. then brew four times to clear through the mixture of the old and new grind settings. make sure your beans arent to oily. and do a weekly cleaning

the coffee beans is too fine.Make it large

Hi Rodger Henry,


I really am not familiar with your machine but I was able to find information that may help regarding your concern, see the link I have provided it has all the details on how to grind - http://www.ehow.com/how_8113183_saeco-magic-deluxe-instructions.html

I hope this will help in a way,

michaelvincentc

The lever under the bean hopper is set to low. Push it all the way to the back.
There is a leverbehind the door in the middle top. Pull it to the minus and try again.
If that doesn't work you are going to have to take the grinder apart and clean it.

easiest thing to do is put it outside to dry or use a blow drier to dry it up, it should be ok

I had this same problem with my Saeco Magic Plus and found that cleaning the burr grinder fixed the problem. Here's a link showing how that is done:

http://www.cerinicoffee.com/Saeco_technical_documents.asp

Good Luck!

Hi Cindy,

Make sure you not get any water in the grinder, if you get water in the grinder then it bean smeary and will not grind the beans.

You have to clean the grinder if you get any moisten in it.

/Mirran

Hi,

Make sure you not get any water in the grinder, if you got water in the grinder then you have to clean it.

You can try to set grinding to coarse and try to make 3 cup of coffee.

There's moisture in the grinder & it's clogged - just dismantle the grinder & clean it, then ensure you don't splash water into the bean hopper when you fill the water tank.

You may have accidentally dropped water into the grinders. Email me your email address and I'll send you grinder cleaning instructions.

 

If the grinder cleaning does not work.. You may have to have to machine serviced.

 

Please include the model of machine and that you would like the grinder cleaning instructions.

 

Email: [email protected]