When receiving a call the phone vibrates but does not ring..I have checked the volume levels and vibrate options, nothing helps. Any ideas? thanks

Welcome to FixYa!

Volume up your phone using the Volume Key on the left side of your phone.

• A volume bar will appear on the screen.
• Press the Volume Key until you reach the desired volume level.
• Tap the ICON on the right to switch between VIBRATE and RING.
• Make sure that it is in the RING mode.

Thank you for using FixYa.
Have a great day.
Jas247

Hello jinniq51,

i have some tips on how to do it hope it helps :D

Settings
In this menu, you can adjust various phone
settings. To reset some menu settings to their
default values, select Restore factory set.
Tone settings
Select Menu > Settings > Tone settings and from the available
options:
Ringing tone-To set the tone for incoming calls
Ringing volume-To set the volume level for the ringing and
message alert tones. If you set Ringing volume to be level 2 or
above, your phone rings with the ringing volume ascending
from level 1 to the level you have set when there is an
incoming call.
Vibrating alert-To set the phone to vibrate when you receive a
call or a text message
Message alert tone-To set the tone to sound when you receive
a text message
Warning tones-To set the phone to sound tones, for example,
when the battery is running out of power

Hello Hank,

When you make call use the left and right square key for increasing or decreasing volume.

Sound Settings
You can customize various sound settings.
Incoming call
Note: When downloading MegaTones® or HiFi RingersTM, charges may apply.

Ringtone.
This menu allows you to select a ring melody. Highlight Ringtone and press . Use the Up or Down key to highlight a ring tone or press the Left or Right key to select a file from either the Default Melodies, Voice list, or Sounds folders. Press the Select soft key.

Volume
This menu allows you to adjust the ring volume to one of 7 levels plus Silent mode and Vibration mode.

• Use the Right or Left key to increase or decrease the volume.

Alert type
This menu allows you to specify how inform you of incoming calls. Use the Right or Left key to select an Alert type.
The following options are available:
- Melody: the phone rings using the ring melody selected in the Ringtone menu.
- Vibration: the phone vibrates but does not ring.
- Melody and vibration: the phone rings and vibrates simultaneously.
- Vibration then melody: the phone vibrates three times and then starts ringing.
- Melody then vibration: the phone rings using the ring melody selected in the Ringtone menu and then vibrates.

Message tone
This menu allows you to set up the ringer for incoming messages. You can set the Tone, Alert type, and Repetition.

• Use the Up or Down Navigation keys to make your selections.

Keypad tone
This menu allows you to select a Beep or a Xylophone for your Keytone and to select the Volume (0-7) that the
phone sounds when you press a key.

• Use the Up or Down Navigation keys to make your selections.

Hello. Most likely the ring has been turned off. The volume adjustment setting goes from loud to soft to vibrate only and finally to no ring and no vibrate. The volume key is on the outside of the phone on the right hand edge.
Regards, Joe PS - kindly rate my answer as helpful. thank you.

press # for atleast 2 seconds

Check out this link for a PDF manual for your phone. Just copy and paste into your browser.

http://safemanuals.com/user-guide-instructions-owner-manual/UTSTARCOM/PCS1400-_E

I got this info off of page 60 from your manual.

CUSTOMIZING YOUR PHONE VOLUME
Control the volume for Ringtone, Speakerphone, Headset, and Advanced settings.
Ringtone
Set ringtone volume and incoming call alert options:
1. Press [Menu], then press "Settings".
Press "Sounds", then press "Volume".
2. Press "Ringtone".
3. Press / to adjust the volume level. Press to select Vibrate when High is the volume level.
The volume settings available are:
• Silence all: All sounds are off.
• Vibrate : Phone will vibrate to alert you of incoming call or message.
• Off: Only the ringtone is muted.
• Ringtone mode: Low, Medium, High.
Tip • You can adjust the ringtone volume with the side keys.

Hope this helps. Let me know if I can help you with anything else.
JimmyC

try ring only

I have the same problem! I have done everything, but still only vibrates.

you can actually move the button , on the top left hand side of your iphone, over the ringer volume, you will see a red or orange dot, this means the switch has you iphone in silent mode, I was stuck on this, until I found it is a actual switch, look at it closely, you can move it. So where you see the red dot, put your finger on it and move it the opposite way, and I do not mean press the button, I mean, flip the switch on it, then your phone will not be in silent mode anymore,,, this was very annoying, I hope it helps anyone that has the same problem.
cheers!