Below the drum is an assy. that houses two very fine gold plated wires that do two things since the paper goes between these two wires and the drum the first wire transfers the image on to the paper from the drum, the second one prevent the paper from sticking to the drum. One is or both are bad, BROKEN? Remove the assy. and replace both. They are very fine and fragile do not lose the springs. If that does not work you might have bad ends on the assy. after a while the plastic breakdowns and allow the voltage to go to ground. The wire carry around 2000 volts during the copy process. None during power off :) Open close the front door resets the code.
web site for parts
try below Precision Roller Printer Toner Cartridges Parts and Supplies Office...
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f
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