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Posted on Aug 07, 2017
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My Rinnai Tankless gas water heater makes a loud / deep horn vibrating sound when I turn on the hot water. It last a few seconds then stops. The hot water heater works perfect other than the loud sound. It usually happens first thing in the morning with the first need for hot water. In the winter months, it happens almost evertime you turn on the hot water. Almost never happens in the summer.

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vince

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  • Rinnai Master 2,530 Answers
  • Posted on Jan 24, 2023
 vince
Rinnai Master
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5 Related Answers

Anonymous

  • 35 Answers
  • Posted on Jan 09, 2009

SOURCE: Rheem small 6 gallon water heater vibration/noise

If the water heater is working fine than I would not worry about the function of the water heater. What the problem may be is that some of your WATER LINES HAVE MOVED, AS THEY WERE NOT SECURED PROPERLY. The sound you may have heard was the Copper or PVC(Plastic) lines just getting back comfortable. I Suggest checking that your water lines are secured about every 3 or 4 feet with the proper ancjhor....Metal for metal pipe, copper for copper pipe, etc. Sometime as in my house, pipes are run through a hole drilled through a stud or a piece of wood, usually when hot water is run through this pipe. You can here an expansion of the water line interacting with the pipe expanding, if the hole in the wood was not drilled big enough......Experience of remodeling a very old house.......Joe

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Anonymous

  • 152 Answers
  • Posted on Mar 25, 2009

SOURCE: No hot water

The code # 11 is a code that warns of "no ignition" and the causes of this error code are too many to list. I would suggest that a qualified tech. perform a diagnostic test and repair.

This is not a task for the "do it yourselfer"

snap101

snap101

  • 117 Answers
  • Posted on Jul 29, 2009

SOURCE: this things beeping and flashing 12 everytime we

check the error codes on it by pressing the on off button for 2 seconds then while holding the on/off button press the up button this should display the last 9 error codes let me know what they are

blender719

  • 53 Answers
  • Posted on Nov 07, 2009

SOURCE: I have a Rinnai tankless gas water heater and this

Error 12 is failed ignition - this can be caused by many things, but normally a low gas pressure, or no gas pressure upon ignition.
Try turning the hot tap on very slowly till till the control shows burner is lit. Then turn it on faster. If it stays going with no error, you might have a faulty regulator, not opening fast enough to meet demand. Especially common with lpg models,a lot rarer on natural gas.

1stBSP

Steven Foerst

  • 52 Answers
  • Posted on Apr 05, 2010

SOURCE: which circulating pumps works on tankless water heaters

Laing UCT-909-TANKLESS UltraCirc Tankless Water Recirculating Pump

This is designed to maintain the proper flow to fire the heater. Please be sure the pressure in the house is at least 5 psi over the minimum required for your unit.

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Our Rinnai RUR98 shakes, shushes, beeps and flashes code 12 after several minutes of shower. Turning the power off and on resets it, but would happen again after minutes of hot water use. Any idea?

Code 12 is a flame failure.
First step in diagnosing the root of the issue is to check for any separation, obstruction, or failure in the vent system.
Second step is to use the isolator kit under the heater to flush the heat exchanger with vinegar or rectorseal calci-free.
These two things are a great starting point to working on any tankless water heater. Flame failure can be as simple as the heat exchanger being clogged not allowing the sensors to work properly or the exhaust being mixed with the air intake. If the problem persists I would suggest having a Rinnai Certified Tech look at the heater.
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I just had this exact problem. It kept getting worse until we had no water. Our Rinnai tankless hot water heater started the same way though, with hot water for a few minutes and then would shut off with an error code 10. We just had to shut the hot water off and then back on, wait a minute or so and we had hot water back for a few minutes. Our unit would come on with a loud vibrating noise and remain until it shut off with an error code 10 (air flow fault). The solution was to remove the blower fan and blow out the squirrel cage. Ours had moths in it. We also vacuumed out the fan housing. Be careful to mark any wires you disconnect and take pictures before removal. Our unit is now almost silent when it comes on and supplies endless hot water.
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Had this trouble with a condensing boiler,water pressure was too low, also if thereis an adjustable stat try turning this up ?
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I have a Rinnai model R53-i-1. When hot is called for, heater turns on and produces a low to loud vibrating noise. It seems to change with water flow use at tap. I called Rinnai, got the name of local guy,...

A low to loud vibrating noise is an indication of an Air /Fuel imbalance . When you flow more water , does the noise become louder ? if so , have a service technician check for pproper incoming gas supply . The requirements are located on the left hand side of the Rinnai unit . There will be a minimum/maximum specification.
Another issue could be the burners being "dirty" and needing to be cleaned .
Also investigate the venting and make sure all joints are sealed properly and the venting is sloped correctly . If you have your installation manual , please refer to the venting section in regards to usage of a condensate collector . This can be a cause of noise .
There is a clear vinyl hose running from the bottom of the heat exchanger to the front of the gas valve . Please inspect this hose for any moisture or signs of staining . This can lead to issues with the gas valve . It must be determined where the moisture is coming from (See previous comment about Condensate collector !) .
The cold water solenoid valve usually has nothing to do with this type of noise .
As far as yourself being able to repair the unit ? I have no idea of your experience but a qualified licensed service technician should be used as this is a gas fired appliance and as such is subject to huge liabilities when being repaired .
Have them call Rinnai Tech Support while on site for any assistance needed.
You shouldn't have to "put upo " with any noise issues . The Rinnai ujnits run at 49 decibals (about the same level as a conversation .
Good Luck !
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clean filter on the cold side coming in and clean or replace the aerator at the sink, rinnai works on water flow, common problem if your water hardness to high or if you have iron in your water
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We had the same problem - the hot water would only be hot for 3 -5 minutes and shut off, then we had to turn the water off, wait a few minutes, and do it again. VERY FRUSTRATING.

Soution: The Rinnai serviceman showed me the heat-exchanger blower/fan: It was clogged with dust and moths.

Another clue: Our Rinnai was extremely noisy when the heat came on. After the fan was cleaned and replaced, it is nearly silent.

If you are reasonably mechanically inclined:
TURN THE BREAKER / POWER OFF to the unit.

The blower-fan is located in the lower central area of the unit (at least on our unit). If you draw imaginary north-south, east-west lines through the center of the unit, the fan is in the lower-left quadrant. There is a spring clamp securing the black rubber accordian-like tube to the fan. There are two screws that secure the fan to the unit. there are two plugs that connect to the fan, as well as a third air-flow sensor that should be removed. then you can look at the fan unit, as well as the grill on the underside of the heat-exchanger that should be cleaned.

My thought was to go out and get a simple bug-screen, and place it over the air-input outlet vent going outside, but the repair guy said that although it may sound good, if that screen ever gets clogged, or reduces airflow to the Rinnai, then the unit will work harder, or even shut off, giving the same problem. Also - the Rinnai pipe going outside is a pipe within a pipe - so its both inlet and outlet air.
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