Power DVD DX 8.3.1.6107 wil not update. I get this message while loading a Blu-Ray Disc and I get this prompt "Critical component of the Blu-Ray Disc Player requires updates. New moviesmay not play if the critical component is not updated promptly etc..." I attempt to update via an internet connection and I get a second prompt " There are currently no updates". I get stuck in this loop.

follow this guide and fix it. God bless you

Does not play disc

1. No disc. - Load a disc into the tray.
2. Disc has been loaded upside down. Place the disc with the label side up.
3. Disc region code does not match region code of the player.
4. Disc type is not the correct type to play.
5. Disc is damaged or dirty. Clean the disc or try another.
6. Moisture may be condensed inside the unit. Remove the disc and the leave the power on for one or two hours.

Blu-ray disc technology continues to improve and advance, so simply having a Blu-ray player in your computer doesn't guarantee that all discs will play immediately.
The Hewlett Packard DV7 Entertainment Notebook has a Blu-ray player, but as the technology advances you have to keep the software and firmware on the system up-to-date to ensure compatibility.

Reboot your Pavilion notebook.
A minor miscommunication between the disc drive and Windows Vista or 7 may lead to a disc read error.
Rebooting clears your system's memory and forces Windows to reload all of your device drivers, which may resolve a minor kink.
Play your Blu-ray disc to see if the problem is solved.
Open QuickPlay and update it.
Double-click the "Update" button to open "Updates and Enhancements."
Double-click "Get the latest QuickPlay updates."
Select "Download now!" on the next screen and wait while the file downloads and installs.
Close and reopen QuickPlay and insert the Blu-ray disc again.

Update MediaStart regularly.
This program tracks updates for your Blu-ray player's firmware, the software coded onto the device to tell it what kinds of discs it can read.
Open MediaStart and select "Update your MediaStart."
Updates are only listed when available, so if you don't see an update, check back in a few weeks.
Each update for the Blu-ray player enables you to play more recent discs, since some interactive features may not be compatible with older software.
Restart after each update.
Update your software on a disc-by-disc basis.
According to HP, some Blu-ray discs have special content protection and require new codes for you to play the movie.
These codes or disc-specific updates are stored on the disc.
If you are prompted to download a free update after inserting a disc, follow the prompts to do so. The updates will be different for each disc.
Check to make sure your player will play regular content if you continue to have issues with Blu-ray discs. It may be that the error is related to the drive, not the type of media.
Try a CD-ROM or a standard DVD to see if the disc responds.
If not, contact HP for a replacement or for drive-related troubleshooting.

HP blueray problems
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3744231&prodTypeId=321957&prodSeriesId=3744231&objectID=c01361837

You need to update your software. go to network update but you have to do it via your network it worked for me. Hope this helps

You may have come close to what the issue is---Blu Ray for several design reasons is much more critical than DVD---seen a lot with this issue----either a dirty or a failing optical pickup in the unit---I know as when first started seeing it in our shop changed a few and since under warranty found the answer--optical unit was the problem---shortly after that they started just exchanging the cheaper units.

I have a Samsung BD-P1490. When I turn is on the display reads "Load." It never displays "No Disc", or trys to play a disc if one is present. I have never updated the firm ware. Any ideas?

Hi,

In Acer computer you should have Cyberlink PowerDVD software, please open the software and follow the below mentioned steps

To update the Cyberlink PowerDVD software:
1. Connect to the Internet.
2. Open the Cyberlink Power DVD application.
3. Click the arrow in the upper left hand corner of the window next to Cyberlink PowerDVD.
4. Click on Update Now
5. Follow the prompts to install the update.

Note: The update process may have to be repeated more than once to ensure the latest version is loaded on the computer.
Reminder: Blu-ray protection software prevents Blu-ray movies from being displayed on both the notebook LCD and an external monitor at the same time.

Thanks and regards,
Jitha

try using a cd lens cleaner

If its not a Blu-Ray disc, it wont have new technology that the Blu-Ray does not have installed so its unlikely a firmware update wil fix this as its generally for new Blu-Rays.

Does the disc playback in another player?

Is it the correct region code?

Do all other DVD-Video play ok?

check with different Blu-ray discs and DVD discs. If the issue occurs only with some discs, then try updating the Firmware for the Blu-ray Player which should resolve the issue. Contact the Sony support team to get more information about the Firmware update for the Player.

Download the firmware file and how to document here:
http://us.lgservice.com/index_b2c.jsp

Follow document to create a disk, and update the firmware.