Hi, have you checked that the number is ringing at a group? to do this enter customer programming; The screen will display; DID DGT (001) DGT : XXXXX Press the volume key until you get to the number you wish to program, when you have reached this press the 3rd soft key under the screen (TAB) until you get to the DDI Destination which will display: 1 : XXX 2 : XXX Enter the extension number OR the group number which you want this DDI to ring at. (1= day ring plan , 2= night ring plan, unless other ring plans are in place on the system ) Once you have put the group in you need to go to 601 to enter all extensions into that group. If you visit http://www.abbeytelecom.com there are easy to follow videos covering a wide range of programming issues on the Samsung phone systems, I have uploaded one which I think will help, regards
TRSF 200
1234
1 to enable
press your speaker key
enter 714
158 views
Usually answered in minutes!
×