Hi,
I
will suggest you try reset the printer, follow the instruction below
to reset your printer, if the problem still persist, replace the cable
that connects the printer to the power outlet. If that did not still fix
the problem, you will need to reinstall the driver of the printer, you
can get it at HP web site.
1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold # and 6 keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.
If that did not fix the problem, try this,
If
you need more help come back.
Post
/ thumbs / testimonial are welcome!
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