Kohler - Toilet - Two-piece - Highline - K3427-RA-G9 Logo
Posted on Apr 05, 2011
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What could be the cause of leak after installing new gaskets and screws, above back/rear screw? 1) not from screws 2)tank not cracked 3)securely tightened all 3 screws 3a)hand tightened(only)large flush valve nut

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woobie dog

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  • Master 1,273 Answers
  • Posted on Apr 05, 2011
woobie dog
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Hello, W/D here.

Most probably, the tank-to-bowl gasket has not seated properly. They are usually neoprene, and tend to bight on the bowl socket rather than to slide into the socket where it can be compressed properly. Remove the tank bolts and look at the gasket. Re-install, using a water based lubricant on the bowl side, with the gasket installed on the tank flange. Wiggle the tank and gasket back and forth a few times, and the gasket will start properly into the cast socket on the bowl. Install the bolts and tighten to finger tight. Wiggle the tank a bit more, and level the top. Tighten the bolts uniformly.
You mention that the flush valve was hand tightened only. If this gasket is not snug (a bit more than hand tight), a leak can occur there as well.
Best regards, --W/D--

  • Dave Murphy Jan 21, 2012

    We too have experienced a steady leak through the bolts securing the tank to the bowl. We have adjusted the tank by wiggling the tank and gasket back and forth, re-tightened the bolts and still have a leak. We replaced the tank, installed the new one and have the same problem. Should we simply be able to place the tank on top of the bowl, tighten the bolts, and be able to use the toilet without it leaking? Is there a step that we are missing? Thanks!

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