Your machine is probably not standing perfectly level. To level the machine, partly fill it with water. Make sure that the drum is standing in the middle of the machine and then adjust the machine until the water is at the same level all around at the nearest set of holes to the water. Check that the drum is still in the center of the outer drum. Make sure that the adjusting feet are all firmly on the floor and that you cannot rock the machine at all by hand. A top loader must be 100% level or it will shake.
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