Woodchuck told someone that the flakes coming out of their ice could be the ice mold coming apart. That's the problem I have. Pieces of that mold are flaking off. Do I have to replace that part? What is it called the ice cube mold? Thanks for your help!

Replace the complete ice maker . Less hassle and maybe $ 125. total . Only 2 or 3 screws hold the ice maker in place . If you have a side by side , buy the kit for your model . Usually kits are less expensive than buying the ice maker by itself , even though you only use the ice maker out of the kit .