Scanning over wireless is very unreliable due to the excessive bandwidth required by scanning. I would recommend connecting with a cable either to the network or the printer directly for the scan then disconnect the wireless computer again. More often than not scanning over wireless will fail.
If you have installed the full feature software of the printer on your computer then you would find HP solution center on the desktop screen. double click on it and then Solution center opens up.. then click on scan document and follow the on screen process it will scan..
183 views
Usually answered in minutes!
×