Moved treadmill to new room and when reassembling the incline level automatically went up to top level. Treadmill is stuck on top incline level and keep getting elevation error message. Have tried recalibrating but no luck.

The incline system may need to be calibrated. To initiate the calibration routine follow the steps below.

Step 1
Place the key into the machine. The key's slot is located on the bottom of the console, below the start and stop buttons.

Step 2
Press any of the incline buttons and then remove the key from the machine while the incline is changing. Pause for a few seconds and then put the key back into the slot.

Step 3
Wait as the treadmill automatically shifts to the highest possible incline and then descends to the lowest level. The treadmill should now be recalibrated.

Contact manufacturer, sounds like a defect with machine.

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Plug the power out and plug it back in after a count of 50 could be that it needs to be reset .then plug back in the power and see what its doing if no luck go to manual and look for reset

please RUN the software calibration for easy diagnose, troubleshooting, and fix it.
see the diagram attached, for troubleshooting too.see the b.diagram
Happy New Year.God bless you

Try the calibration procedure found in the troubleshooting section of your manual first. Here are the basic instructions.
With the key in the console, press one of the Incline buttons. While the incline is changing (or the numbers on the console) , remove the key. After a few seconds, re-insert the key. The treadmill will automatically rise to the maximum incline level and then return to the minimum level. This will recalibrate the incline.
If it still doesn't move, remove the cover. Find the incline motor. You will see a slot in the end of the motor. Using a drill with a standard slotted screwdriver bit, spin the motor counterclockwise (if it is having difficulties spinning, turn clockwise instead) for just a couple seconds. Now do the calibration procedure again.
I have had machines that got stuck before. Once released and recalibrated, the operation was OK.
The service number for your machine is found on the model number sticker on the frame of the treadmill.

If the incline moves but only just a bit, it could be a problem as simple as the gearbox on the motor being jammed. We remove the motor from the treadmill, reconnect the wiring, and then try to run the incline motor outside the treadmill. Many times, this will unjam it if that is the problem and then reinstalling it in the treadmill will get it to work. If you have the same problem or it doesn’t run outside the machine and you can hear it try to work, you need to replace the incline motor.

My wife had the same problem with her treadmill. I turned the beast on it's side, and unscrewed the plastic casing that houses the motor, computer, and all the electronics to the treadmill. I unplugged the incline/decline motor. Then on the bottom of the treadmill the long threaded rod that causes the incline needed to be moved. So I unbolted it from the catch, and manually screwed the rod back in with a wrench. Now the treadmill works fantastically, of course the incline/decline mechanism has been disabled, but I would rather have a treadmill with the incline disabled than have one always on 100% incline. Hope you found this helpful :)

With the key in the console, press one of the incline buttons. While the incline is changing, remove the key. After a few seconds reinsert the key. The treadmill will automatically rise to the maximum incline level and then return to the minimum level. Thi will recalibrate the incline system.

Try putting the key in while holding the down incline button in. This resets the height mechanism. Repeat with the up incline button.

Worked for me.