On something like this you are going to need to access the gear box #26. As the snorkel comes down it has to trigger the lower limit switch #28 & the upper limit switch #27 for the upward movement. Take a screwdriver & push in on the switch paddles to see if one of them may be stuck. You should also be able to lift the complete snorkel out of the unit to check the alignment for binding-up. Remove panel #22 to access the gearbox & limit switches; this is where you should start at.
Hi Richard, Syrup spilled in our downdraft and it won't come up. I would love to get a pdf of the diagram you included in your answer so I can figure out what parts are ruined. Thanks.
Here is a list of the diagrams. http://www.appliancepartspros.com/parts-...
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