Cannot get my softphone to engage my headset.

That Entera headset is designed to be used with Microsoft Office Communicator. If it's used with other softphone or other pc communication, you will have issues, such as you're experiencing. One other thing, the Entera headsets do not have a light that comes on when in use.

Good luck from Headsets Direct!

Make sure that the subnet for the call manager is available over your VPN if you have locked the tunnel down. Also make sure that the IPC is allowed to bind to the VPN virtual network card.

Hope that helped!

You can find what you need here: http://www.filebuzz.com/findsoftware/Free_Source_Code_Soft_Phone/1.html

Now, admittedly, this was an easy search. I'm sure there are others, but I checked the DLs on this site, and they seem to be working fine - and without any bugs attached.

The CS50-USB from Plantronics extends wireless freedom to your softphone. It’s the first wireless headset for VoIP applications with remote call detection and answer/end capability via PerSonoCall software (built-in).

Enjoy yourself without bothering about software!

Well, I got the same problem the days before, and after some trying, I've solved.

I'm using the Toshiba bluetooth adapter, too. You see, when you want to make a new connection with your bluetooth device, you may either use the Express Mode or the Custom Mode. Go with the Custom Mode, then, there appears the Jabra BT620. After input the 0000 code, you may select the services from 3 options. There, you can find the headset or hands-free option.

Go with that, than you may have your Jabra BT620 as a microphone!

Good luck!

Thanks for your help. The person that helped was knowledgeable and understood the problem. We quickly addressed the problem and was solved within a few short minutes.

The settings on my laptop needed to be changed and that solved the problem.
It is working fine now.

I would like to be updated on products related to softphone and skype use.
since i spend most of my working hours on both it's important to have the best headsets that are comfortable and cancel out outside noise.

Thanks again, John

From another website. I can't take any credit:

"I'm using Vista.

Okay, I finally figured out how to fix it ....

Control Panel -> Sound -> Right-click "Properties" -> "Levels" Tab -> Un-mute Microphone and move the slider to 100."

Then turn up the headset speaker control all the way.

canceled my softphone and will replace it

either the headset is not supported by Vista, or you need to right click on both speaker icons, normally coloured red and black and in the properties you need to see if your headset is listed as one of the microphone input devices, if you need to make the Logitech headset the default mic and not the windows generic mic. If you do not see it in the properties then it may not be recognised by Vista.