Canon EOS 500D / Digital Rebel T1i Digital Camera Logo

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Posted on Feb 20, 2018
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A 500D camera does not power up properly, no display. Tried all the obvious: remove battery, remove lens, SD card, recharge battery, check all, still no go. The only sign of life is a flashing blue light in the live view button going at about 2 flashes per second. Any ideas very welcome.

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Willie Mondo

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  • Expert 313 Answers
  • Posted on Mar 22, 2019
Willie Mondo
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Joined: May 16, 2014
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First of all, un-signed questions will attract few or no help so next time do it right.

Secondly, your camera needs service. You can't do much on your own so send it off to a service provider.

5 Related Answers

A

Anonymous

  • Posted on Jul 30, 2007

SOURCE: Canon A95 gone dead

I ain't so lucky I'm in the UK too!!!! Generally speaking the cost pf packing, shipping repair, at any level is well on the way to the price of the next more recent higher specification device. Judging by the way the Megapixels go up by the week seemingly, settling for a replacement camera is usually the best option. I had a cheap[old] Fuji come my way because it had gone blurred and blue - sure sign of a CCD failure as this was at some time the subject of a recall for the problem I checked out Fuji Their response was to say no longer repaired but has a 1/3 off a new camera when I quoted a reference number. That seems to be the way to go.

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CameraR

  • 4738 Answers
  • Posted on Dec 16, 2007

SOURCE: Canon A540 flash charge not holding

Some of The Canon Powershot A530 and A540 cameras are subject to a advisory recall. Seems that a small spring on the battery compartment door can short out the batteries. Suspect this of yours, in that you mention that your batteries aren't lasting long. If your camera is on the list, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/12/canon-a530-a540-with-short-battery-life.html

Anonymous

  • 11967 Answers
  • Posted on Mar 08, 2010

SOURCE: Lens restart error

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Anonymous

  • 1 Answer
  • Posted on May 06, 2010

SOURCE: Cannon EOS Rebel XS shows busy display stopped working

Just got a brand new camera. Played around with it a few nights to learn all the parts and buttons. Went to a concert tonite. While waiting for the show I took many test shots to see how the camera would work under these contiditions. Used a 75 to 300 Cannon lens. I had just got the settings about right when the show started. All of a sudden the display went dark and "busy" flashed in the view finder. But it would not take any more pictures. Taking the battery out and removing the sd card did not help. The auto focus and flash still worked but nothing else.
This camera is going back to the store if I can't get some help. PLEASE............. vj

Anonymous

  • 1705 Answers
  • Posted on Jul 21, 2010

SOURCE: Canon EOS 350D - Camera froze a couple of times,

A couple of thoughts, may or may not work.

1) Go to the Canon web site, see if there's a firmware upgrade to download and install.

2) See if there's a forum on the website, people may have had and resolved the same problem.

3) Ask their techs via the contact us link, see if they can help.

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Hi, i have a canon 500d trying to fix, thanks, when i put battery in even with power off, or power on, the blue lamp right of LCD stays on (does not blink), and no power on to the camera other than th

Check the HDMI, mini-USB, and SD card connectors for damage. The DC/DC board is part of the front board and it comes with the battery compartment. Check front and back of board for liquid damage and impact. Check SD card slot for damage to the contacts.
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try these fixes

1.Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable nimh 2500mah or better) and turn the camera on. If using rechargeables, and they're more than a year old, consider purchasing new rechargeable batteries as they may not be providing sufficient power to startup the camera. If new batteries didn't work, try pressing and holding the 'Function' or OK button while turning the camera on.

2.If the camera's batteries ran down completely while the its lens was still open, the camera may show a lens error or not start properly when new batteries are installed. Remove the memory card and keep it removed, then install the new batteries. When you turn the camera on with the card removed it may come back to life, as this triggers a reset in some cameras. Error E30 means that you don't have a memory card installed, so turn it off, slip in the SD card and turn it on one last time

3.Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins back into their slots.

4.Insert the cameras audio/video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fix 3 as a means to provide extra power to help to this fix. Reinsert the cable only after tapping the camera.
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Try one of these two fixes, if they dont work for you follow the link below for further troubleshooting.

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html


Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: If the camera's batteries ran down completely while the its lens was still open, the camera may show a lens error or not start properly when new batteries are installed. Remove the memory card and keep it removed, then install the new batteries. When you turn the camera on with the card removed it may come back to life, as this triggers a reset in some cameras. Error E30 (for older Canon's) means that you don't have a memory card installed, so turn it off, slip in the SD card and turn it on one last time
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Try one of these two fixes, if they dont work for you follow the link below for further troubleshooting.

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html


Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: If the camera's batteries ran down completely while the its lens was still open, the camera may show a lens error or not start properly when new batteries are installed. Remove the memory card and keep it removed, then install the new batteries. When you turn the camera on with the card removed it may come back to life, as this triggers a reset in some cameras. Error E30 (for older Canon's) means that you don't have a memory card installed, so turn it off, slip in the SD card and turn it on one last time
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Try one of these two fixes, if they dont work for you follow the link below for further troubleshooting.

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html


Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
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http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html


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Try one of these two fixes, if they dont work for you follow the link below for further troubleshooting.

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html


Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
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