Cathey when you plug in the charger look at the rear of the chair at the meter if the chair is charging then the meter will indicate some amperage reading when it is fully charged the meter will read zero. Also turn on the chair and if the lights are scrolling or flashing it shows that the charger is plugged in. Now if after the meter reads zero (if it ever does) the lights on the joystick should all be lit indicating a full charge. If you aren't getting all the lights and the meter indicated the charger was working then you need to replace the batteries Hope this helps
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