Check first if the phone memory is indeed full, it should be under settings then phone. also check if the default memory being used is your phone, if you have a memory card change it to memory card. if your phone memory is full you just need to delete files you don't need. you don't have to reset your phone.
*#7780# - Soft Reset
Code, It restores the factory setting without affecting your contacts,
messages, files etc.It'll ask for the lock code. The dafult lock code
is 12345.
*#7370# - Hard Reset Code, on entering this code it'll show you the same message "Restore all original phone settings" but this time it'll erase all the data stored in the phone memory. So, use it only when some serious software problem occurs such as virus attack.Take phone meory data backup on memory card or PC before doing hard format.
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