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it may be the power supply itself! have any of you tried using a different power cord? the problem may not be in the printer but in the cord itself. i have 2 hp 6310's that were giving me the 'reset power' error. when i changed the POWER CORD, that error message went away and it went into the insert cartridges mode. good luck.
HP 6310 Reset There are 3 types of resets in the printer 1.Partial Reset 2.Semi full Reset 3.Full Reset To do partial Reset.
1. Unplug the power cable and turn off the the unit. 2. Press and hold # & 3 at the same time with out connecting the power cable. 3. While holding the button, connect the power cable and do not the release button for 5 sec. 4.Then turn ON the unit To do Semi full Reset.
1. Unplug the power cable and turn off the the unit. 2. Press and hold # & 6 at the same time with out connecting the power cable. 3. While holding the button, connect the power cable and do not the release button for 5 sec. 4.Then turn ON the unit. To do full Reset.
1. Unplug the power cable and turn off the the unit. 2. Press and hold # & 9 at the same time with out connecting the power cable. 3. While holding the button, connect the power cable and do not the release button for 5 sec. 4.Then turn ON the unit
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
I don't have a 6310 but I do have 4 printers one of which is a 5610. I never bothered w/ a reset switch because I would just turn the printer off, then unplug everying for 2min. Then I would reconnect everything back. If it doesn't work, I suggest you uninstall the software and reinstall it again. Let me know if this helps.
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