The lamp just stopped working. Have had for approx 2 year only used 20 times went to turn it on and nothing happened. Replaced bulb and plugged into a new outlet still nothing. Is this a common problem? Love the lite, fits in with the decor. Can't get it to work at all. Will not spend the money on a new one nor continue to recommend this product as it has only lasted 2 years with minimal use. tried to call the company, the phone 3 is no longer in service, is this how the company usually does business? Priscilla

You can re-wire it yourself. Here is how:
Disconnect the lamp from the wall outlet. Then use a knife to pry off the protective covering to give access to the wiring in the base of the lamp.
Use a wrench, or pliers to remove the nut that secures the long, threaded tube to the base of the lamp. Most lamps will contain a lead weight; remove this from the base as well.
Pull the tube part way out from the top of the lamp. Unscrew the socket from the tube by turning it counterclockwise.
If you are renewing a cord, cut the old cord to make dismantling easier.
Remove the outer shell of the switch socket by pressing at the base and pulling it straight up. Slide off the cardboard insulating sleeve to expose the socket's screw terminals.
Unscrew the two wires on the terminals. If you are replacing the switch or socket, fit the wires onto the new unit in the same way they were attached to the old one.
If feeding a new wire and plug, feed the wire through the lamp base and threaded tube. Connect the wires to the switch or socket. Reassemble lamp in same order that it was dismantled
Some lamp models have a harp which must be removed before further dismantling remove by pressing the two bottom arms together. Some lamps are held by finger nuts.
Some sockets and switches have metal shells which are removed by pressing at their base.
Credit goes to Complete Do-It-Yourself Manual 1973
Reader's Digest.