Try this:
1. Remove All HP files that were installed before 'fatal error' using 'Printer Util.exe' or similiar file available in HP CD.
2.
Install software 'Dial-A-fix'. (Dial-a-fix is a collection of 'known
fixes' that have been compiledover the past year that really knock out
some serious Windows problems....)
http://www.download3k.com/DownloadLink1-Dial-a-fix.html
3. Run the 'Dial-a-fix.exe' Software and select 'Fix Windows Installer' & 'Empty Temp Folder' options and click 'Go' button.
4.
Restart your computer, run the HP CD, you should have no problem.
(don't connect the printer/device until the HP Setup prompts you to)
Hope this helps, amit b./india
There are alot of fatal error messages. You need to provide the exact fatal error message.
Here are the basic troubleshooting for that type of error :
1. Turn off your firewall, anti-virus and spyware and then install it
if it will not work
2. Download the software for your printer in the website www.hp.com/support make sure that you are going to download and install the full feature of the software
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