Coffee is leaking between the two spouts in my Jura Capresso E9.
Most likely the 2 spouts have become plugged with crud. Use a toothpick while the machine is dispensing coffee. Stick the toothpick up in each little nozzle and move it around it might take several cups to get this done. I removed the top cover on mine and just poored water in where the coffee normally goes. It is just a gravity feed system. Don't poor too fast and move the toothpick around until the blockage is cleared. Helps to have 2 people for this. Also, once you get it cleared, try the finest grind setting. Mine was set on the coarsest setting and I think that was making making the blockage more likley. I dont think the cracked spout is common though. My machine has made over 8100 cups and is going on 7 years. No cracks are visible in mine.
Your spout is probly cracked (a common problem). It won't hurt the machine if you want to live with making one cup at a time to catch it all.
If you want to get it repaired go to www.hotncold.com Click on Jura Repair for shipping instructions. We can turn the job around in 24 hours. The repair will also include a free software update.
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