Question about Janome Memory Craft 9500 Computerized Sewing Machine

3 Answers

JANOME RX18S I have bought a janome RX18S and have had trouble threading it. I eventually gave up & took it back to the shop & they did it for me. I bought it home & did some sewing & everything was fine until the needle broke. I took it out & replaced the needle. I then re-threaded it & replaced the bobbin. Now it won't sew. I have threaded it correctly, but do not know how to check the tension. The bobbin thread is catching & the cotton is threaded, but when I try to sew, no stitches go onto the material. I have a bridal expo tomorrow & have to make the cushions & ring cushions for it. My mother-in-law ussually does them, but she is in hospital. I am desperate & only have 1 made. I need 70!!

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  • han13 Nov 19, 2008

    I have exactly the same problem
    after the needle broke I could not thread properly
    i managed to get the top thread to stitch but the base spool doesn't seem to be in properly... and doesn't look like it ever was meant to fit!! so fristrating


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3 Answers

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  • 20 Answers

You probably just have a piece of the needle in your bobbin case -- as this usually occurs when I needle breaks; so I would try the steps Betty gave you. As for the tension, maybe this will help. I copied it from the manual.

"-"Adjusting stretch stitch balance

If the stretch stitch patterns are uneven when you
sew on a particular fabric, correct them by turning
the stitch length dial.
If the patterns are drawn out, correct them by
setting the dial to the "-" side.
If the patterns are compressed, correct them by
setting the dial to the "+" side.Stitch Width DialTurn the stitch width dial to set the desired stitch
width number at the setting mark.
The higher the number, the wider the stitch
q Stitch width dial
w Setting markCAUTION:Do not turn the stitch width dial while the needle
is in the fabric, otherwise the needle may bend
or break.
Variable needle position
The needle drop position of the straight stitches
can be moved between the center (5) and left (0)
with the stitch width dial.
Balancing Needle Thread Tension
The thread tension should be adjusted depending
on the sewing materials, layers of fabric and
sewing method.
To adjust the thread tension, turn the tension dial.
q Tension dial
Balanced tension:
The ideal straight stitch has threads locked
between two layers of fabric, as illustrated.
For an ideal zigzag stitch, the bobbin thread does
not show on the right side (top side) of the fabric,
and the needle thread shows slightly on the
wrong side (bottom side) of the fabric.
w Needle thread (Top thread)
e Bobbin thread (Bottom thread)
r Right side (Top side) of fabric
t Wrong side (Bottom side) of fabric
Needle thread tension is too tight:
The bobbin thread (bottom thread) will appear on
the right side (top side) of the fabric.
Loosen the needle thread tension by moving the
dial to a lower number.
Needle thread tension is too loose:
The needle thread (top thread) will form loops on
the wrong side (bottom side) of the fabric.
Tighten the needle thread tension by moving the
dial to a higher number

Posted on May 01, 2017

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Posted on Apr 15, 2017

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  • 6 Answers

If it was sewing correctly BEFORE the needle break...why did the needle break in the first place?...and what fixes did you make?
If it sewed properly...what changed?

Cut your upper thread close to the spool...make sure the presser foot is raised and pull the cut off thread section through/out of the machine from the needle area (sewing direction...do not pull the thread backwards!)

Clean out the bobbin area...remove any traces of lint or pieces of thread...look for any broken off needle pieces... brush the bobbin area out....then add a drop of sewing machine oil (but only if your manual says to oil that area).

Remove the needle plate to expose the feed dogs...brush/clean out that area too and add a drop of sewing machine oil...then secure the needle plate back on.
Replace the needle...do it again...yup...some needles arrive bad from the factory. Make sure the needle is inserted and positioned properly. Then thread the machine WITH the presser foot in raised position. (The thread needs to get seated into the upper tensions.)
..with the.presser foot down...thread the new needle.
Oh...and use the correct needle for the thread. (a universal 80/12 is standard).
Thread can cause issues too. Try a different bobbin, or maybe a different spool of thread to see if that makes a difference.

Posted on Apr 06, 2017

  • Bette Gooby
    Bette Gooby Apr 06, 2017

    If it was sewing correctly BEFORE the needle break...why did the needle break in the first place?...and what fixes did you make?

    If it sewed properly...what changed?



    Cut your upper thread close to the spool...make sure the presser foot is raised and pull the cut off thread section through/out of the machine from the needle area (sewing direction...do not pull the thread backwards!)



    Clean out the bobbin area...remove any traces of lint or pieces of thread...look for any broken off needle pieces... brush the bobbin area out....then add a drop of sewing machine oil (but only if your manual says to oil that area).



    Remove the needle plate to expose the feed dogs...brush/clean out that area too and add a drop of sewing machine oil...then secure the needle plate back on.

    Replace the needle...do it again...yup...some needles arrive bad from the factory. Make sure the needle is inserted and positioned properly. Then thread the machine WITH the presser foot in raised position. (The thread needs to get seated into the upper tensions.)

    ..with the.presser foot down...thread the new needle.

    Oh...and use the correct needle for the thread. (a universal 80/12 is standard).

    Thread can cause issues too. Try a different bobbin, or maybe a different spool of thread to see if that makes a difference.

  • Eva Hack Apr 29, 2017

    By the problem that you describe it sound as if you have put the timing out. you may have to take in to where you bought the machine.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: threading a sewing machine

What do you mean you are unable to pull the bobbin thread through, elaboration would help solve the problem...
I suspect I'm having the same problem with you if it's anything to do with the top thread looping around in the bobbin holder.

Damn machine!

:)

Posted on Feb 26, 2008

  • 619 Answers

SOURCE: machine does not speed up after pressing harder on foot pedal

Hi , one of the transistor parts was open / need to visit with technical men to open the speed up pedal to replace parts , you enter zip code near you then go .

Posted on Mar 18, 2008

bargainbox
  • 1388 Answers

SOURCE: I have a janome 10001,

Ensure that all is clean and free of lint and jams, this is the most likely cause....now for tension troubleshooting .......

This solution is for tension problems...if you cannot form any sort of stitch, the issue is quite different, so please let me know if you need a different problem solved.....

It is quite long, but just work through each section in order.
The "knotting up" can reveal a lot. If you have loose threads on one side or the other, the tension on the opposite side will be the culprit.

QUICK SUMMARY FIRST:
Ensure sharp new needle,
Thread guides and Bobbin are Clean & Clear of lint
Set Top Tension to 4 ....then....
Balance Bobbin to suit.

TOP THREAD TENSION:
If the looping threads are on the underside as you sew, it is the top tension. Top tension ought to be between 4 & 6 (this variation to allow for the different weights of fabric in your projects).

IS YOUR NEEDLE SHARP ?
If you are using a needle that has seen quite a deal of work, or you suspect it may be blunt, change it for a new one !

TOP TENSION & GUIDES:
Make sure that when you thread the machine the presser foot is up so the thread goes between the discs and not to one side, top tension between 4 and 6, and that you have threaded through all the guides, including the last one, usually on the needle arm, just above the needle clamp.

It may be there is lint trapped between the discs, this will keep them slightly apart and reduce the actual tension, sometimes dramatically.

If tensions appear correct, and the thread is definitely in the channel between the discs, but still too loose and looping, try raising presser foot and remove your thread.

Now, with a 2" (50mm) wide strip piece of fabric 8 - 10" (20 - 25cm) moistened with methylated or denatured spirit, gently insert the fabric strip and clean between the discs with a see saw / to and fro action.

In the worst cases, gentle use of a needle to pick & remove the jam may be necessary, but be very gentle and make sure the tension is set at Zero and the presser foot is raised, (to
disengage tension plates).... do not gouge or score the plates, they need a polished surface to work correctly.

BOBBIN TENSION:
Far less common, but if the loose threads are on the top, it is bobbin tension that is loose, it too may have lint in the spring and be giving a "false" tension.

I would not recommend fiddling with bobbin tension without good reason, it may end up with missing small screws and spring pieces, however, you can take the needle plate off to clean
the hook race area (where bobbin case sits)

...this is just good housekeeping, my wife does this every time she replaces the bobbin....

just take it out and clean the bobbin case and the fixed metal hook race with a small brush to remove lint. If there is a significant amount of lint, use a vacuum and small brush to get the worst.

Then wipe all this area with a cloth or cotton bud (Q tip) moistened (not soaked) with methylated spirit, especially if there appears to be fine dirty deposits....oil and lint combine to conspire against you.

If it seems likely that you ......really ....do .....actually .....need .....to adjust the bobbin case, first check there is no lint trapped in the metal spring where the thread is tensioned.

TOP LOADER:
Drop-in Bobbin case will look similar to this image with the tension screw in the middle of the metalwork....

4c76dc1.jpg ...the other screw at one end is holding it all together, so beware....it is not a tragedy to undo the whole lot and clean it, but very gingerly and lay the bits out in sequence and orientation, or you risk tearing your hair out !

FINISHING UP & GETTING THE BALANCE RIGHT:
When you are certain there's no trapped lint in top tension or bobbin, set the top tension to 4 and the bobbin tension to a point where you just begin to feel resistance.

Try using good quality thread of contrasting colours so you can more easily spot the changes.

Set your zigzag to one width less than maximum (eg. 5 of 6 ...or... 4 of 5 etc) and sew a sample for a few inches and check the result.... adjust the bobbin tension screw very little at
a time, perhaps 1/16 of a turn.

You may find you are playing with this balance for some little while and if you are putting the needleplate on and off each time begin to think it cannot be correct to do this.....BUT....it is,
and eventually, you do get a "feel" for the correct tension and then it happens quite quickly.....as a user you won't be doing it very often unless there is lint built up (or are there small hands at work around the house !?!?!)

OTHER ISSUES:
If you live near the ocean as we do, salt air can play havoc with metalwork inside and out, so to help minimise this, keep a few small packets of dessicant (silica gel) in your machine
case....no case ? then make some sort of cover !

Same applies in any damp or humid environment, keep your machine dry and dust free.

Budget for a proper full service every couple of years (more often if heavily used) and if you don't use your machine for a few years, be aware that old oil will dry out and combining with
dust and form a "clag" like glue (another reason for some sort of cover, even a teatowel !)

FINALLY, A WORD ON THREAD:
If it is worth spending the time, energy and money on making something that you would like to give lasting enjoyment......use quality thread, .......it may seem to cost a little more at the
time, but the results, ease of use and added longevity will be worth the extra, and as a bonus, your tension troubles may be fewer and further between, because there is a more consistent diameter with good thread, and less compensating to be done by your tension plates and less thread breaks !

If you want any more help with this, just post back here, or, drop a line through the "Contact Us" page at

Posted on May 09, 2008

  • 1 Answer

SOURCE: Janome Memory Craft 9500 Troubleshooting

The solution that I found last night was the thread tension. I have never touched the dial, only had it set on 'auto." When I started playing with it, I realized the top thread should be really easy to pull through the machine and it wasn't. I started turning the dial (to 3 or 4) and the thread slid through the machine perfectly. No more birds nest! I really thought it was bobbin initially because of the horrible sound it was making.

Posted on Jun 05, 2008

  • 35 Answers

SOURCE: Thread tension?

I own this little gem of a machine. It definitely sews a perfect stitch. I'm assuming you own the green 3/4 size machine as denoted by your product number. The half size blue one pictured is incorrect.

Anyway, this machine sews a perfect stitch, due to the oscillating bobbin. Most sewing machines with rotary (drop in) bobbins don't have an easily accessible bobbin tension screw, which means your fabric is usually slightly puckered. Fiddling with only the upper tension helps very little. This frustrates me to no end for sewing long curtains, clothing side seams, etc. Wrong tension causes them to hang with puckers, making them look awful. With the Hello Kitty 3/4 size Janome, there is a screw on the bobbin case which allows you to adjust for every thread diameter perfectly. Always a perfect stitch, if you take the time to adjust this screw.

To adjust the bobbin for a perfect tension, load the bobbin into the bobbin case and thread it through the guide. Holding only the thread between two or three fingers, let the bobbin case dangle below. This will be slightly difficult, because the bobbin will want to fall out of the case. Don't worry, just don't move it around too much and it will stay in long enough for this test. If the metal bobbin case slowly drops lower, unwinding thread as it goes, the thread is too loose. Tighten the screw on the side of the bobbin case a little (about a quarter turn.)

If the bobbin case seems to be dangling firmly, give the thread a gentle tug, lifting up fairly quickly. If it doesn't release a couple of inches of thread, it's too tight, loosen the screw. You know the tension is perfect when a quick, light tug of the thread releases a couple of inches of thread.

Posted on Aug 16, 2008

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1 Answer

I own a Janome RX18S and I would like to sell it. It works fine. How much is fair to ask for it?


First, I'm not a Janome representative.

*** following is for information only. ***
* Review (harsh); https://sewing.patternreview.com/SewingMachine/1832
* Another for higher price; https://www.shopgoodwill.com/Item/51629299
* Quilting Board Forum: https://www.quiltingboard.com/main-f1/need-help-opinions-t188892.html
* May be discontinued model as Amazon only shows replacement parts; https://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=Janome+RX18S
* Instruction book; https://www.janome.com/siteassets/support/manuals/retired/other-models/inst-book-rx18s.pdf
* Parts; https://www.sewingpartsonline.com/janome-rx18s-sewing-machine-parts.aspx
* suggest having a youngster learn the basics on it. Or donate (with printed instructions manual)
Aloha, ukeboy57

Additional information:
*insert and removal of bobbin; https://www.youtube.com/watch?v=Mz7-k4G9HFg
* Model 344 (new outdated machine); https://www.youtube.com/watch?v=kTPImJaJSPA
* Timing problem; https://www.youtube.com/watch?v=SNpLjib1pCk
* Threading 3300 machine; https://www.youtube.com/watch?v=OZbqtQ-AoLQ
* Threading machine DC2101; https://www.youtube.com/watch?v=NUsT0plWt6Y
* Trouble shoot bobbin problems; https://www.youtube.com/watch?v=1tgrAlQdX78





Jul 24, 2018 | Janome Sewing Machines

1 Answer

I was just given my aunt's janome sewing machine


I would really suggest that you start with this website www.sewing.about.com, there is so much really good general information on sewing, sewing machines, threading up, trouble shooting, using the right sized needle and quality thread and it is all free.

I have found a pdf file of the manual on line ftp://ftp.drivehq.com/ click on the link saying "RX18S instructions", it will take a while to load as its 17MB.

Jul 06, 2011 | Janome 4612 Sewing Machine

1 Answer

Knots!


Try changing the needle sometimes over use causes burrs on the end of a needle and always remember to use proper needles to appropriate fabrics. Change needles frequently to avoid unnecessary wear on the feed dog teeth

Dec 12, 2009 | Janome Memory Craft 10000

1 Answer

Janome 9000


I have a Janome 9000, was sewing and broke needle, replaced and broke another. I didn't have machine threaded, took out bobbin and would sew a little and stop saying thread broke. I took off top plate and started machine again, sew a little and stop saying thread broke. So I took out bobbin case and sewed again and stopped repeating the message. Everything looks OK, bobbin case and top plate. I guess I want to know if the timing could be off or do you think it is the computer part of the machine...Should I take it to the Sewing Machine Shop??

Apr 30, 2008 | Janome Memory Craft 9000 Computerized...

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