I need to know how to descale the unit.It is flashing another filter looking picture at bottom left of display. It is not filling the cup with water any more.

There is another process to get into descale mode on some 7.1 machines. I got this from Illy Support:
Descale Cycle
• Turn off machine
• So the usual filling if container with descale fluid
• Turn machine on and within 15 seconds from power on – press and hold in the big cup
button until it gives 4 acoustic signals and then release your finger.
• The big blue cup button should now be flashing
• Press the big blue cup button once – the machine will now dispense water intermittently
from the coffee group head and the steam arm and the steam and coffee button will be
flashing alternately
• Once the descaling cycle has completed it will give out a long acoustic signal
• The coffee button will continue to flash
Rinsing Cycle
• Remove the water tank – wash out and fill with clean fresh water just over the MAX level
• Empty the container holding 1 litre of water and reinstate back under coffee group head and
point steam arm in container.
• Press the flashing big cup button once
• Water will again dispense intermittently from group head and steam arm
• An acoustic signal will sound out as soon as the rinsing cycle is complete.
• The Big Blue coffee button will be steadily lit
• Remove 1 litre container.
• Remove water tank – clean and refill with clean water

–red light should now be off and ready to make coffee

According to the manual, when both lights 7d and 7e are on at the same time, you need to contact Tassimo.

Perhaps more than one problem people are dealing with but here's what I found. The round float in the tank is magnetic so it's either activating some crappy mechanical switch or more likely a hall effect sensor. Remove the tank and dump the water so the float will rise from the bottom when you refill it. Take a good strong magnet and slide it around the side of the unit where the float would be, tapping it as you go. Put the tank back on and fill it. One try and I was back to making coffee.

Descaling the Brewer Mineral content in water varies from place to place. Depending on the mineral content of the water in your area, calcium deposits or scale may build up in your Brewer. Scale is non-toxic, but left unattended, it can hinder the Brewer's performance. Descaling your Brewer helps maintain the heating element and other internal parts of the Brewer that come in contact with water.
NOTE: Do not use water that has been treated by a 'water softener'. The increase in sodium levels in the water can cause scaling in the brewer and hinder its performance.
The Brewer should be descaled every 3-6 months to ensure optimal performance. It is possible for calcium deposits to build up faster, making it necessary to descale more often. This Brewer is equipped with sensors to detect when scale buildup is interfering with the performance of the Brewer. When this is detected, the LCD screen will indicate 'DESCALE'.
NOTE: The Brewer will continue to operate even when the LCD screen indicates 'DESCALE'.
However, if you do not descale the Brewer soon after it is displayed, continued scale buildup could damage the Brewer. If this occurs, 'DESCALE' will begin to flash, alerting you to the potential damage to the Brewer if you do not descale immediately. Promptly follow these steps each time the LCD screen indicates 'DESCALE' to ensure that the Brewer functions optimally.
1. Empty the Water Tank and refill it with vinegar, filling up to the MAX mark on the water tank viewing window. 2. Place a 12 oz. or larger ceramic cup (do not use a plastic cup) on the Drip Tray. The Drip Tray and Drip Tray Plate can be removed to accommodate taller mugs and travel mugs. 3. Select the largest brew size (11.25 oz. serving) by pressing the button on the control panel. 4. Run a cleansing brew without a K-Cup®. Pour the contents of the cup into the sink. 5. Repeat the cleansing brew process until the Water Tank is empty, pouring the contents of the cup into the sink after each cycle. Remember to raise and lower the Safety Locking Arm between each cycle so the control panel buttons illuminate. 6.
Let the Brewer stand for at least 4 hours while still on. 7. Rinse the Water Tank thoroughly and fill with fresh water. 8. Place a 12 oz. or larger ceramic cup (do not use a plastic cup) on the Drip Tray. 9. Run a cleansing brew without a K-Cup®. Pour the contents of the cup into the sink. 10. Repeat the cleansing brew process until the Water Tank is empty, pouring the contents of the cup into the sink after each cycle. You may need to perform additional rinse cycles if you notice any residual taste.

Remember to raise and lower the Safety Locking Arm between each cycle so the control panel buttons illuminate. 11. Disconnect the power plug from the wall outlet for at least 15 minutes, then re-plug the power cord into the wall outlet. The machine is now ready to use.

NOTE: If the LCD screen continues to indicate 'DESCALE' after completing the process, repeat the 'Descaling the Brewer' process.

Check out this link for support on your unit.

http://brevilleusasupport.com/product/bkc700xl#2044

Descaling Saeco Automatic espresso machines SAECO VIENNA SUPERAUTOMATIC MACHINES:
SAECO VIENNA DIGITAL - MANUAL DESCALE PROGRAM
1. Fill the water tank with the Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water.)
2. Turn on the machine. Run approximately 1 cup through the steam wand by turning open the hot water steam valve). Turn machine off and let sit for 5 minutes.
4. Repeat this procedure until the water tank is empty. Then rinse water tank thoroughly and flush the machine by running two tanks of clear water through the steam wand.
5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared.
SAECO VIENNA DIGITAL - AUTOMATIC DESCALE PROGRAM
1. Press the MENU/OK key to go into programming mode. Scroll up or down to select the "Descaling" function . Press MENU/OK key. Place a large container under the hot water/steam nozzle. Fill the water tank with Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water. Refer to the instructions on the bottle).
2. Then completely open the hot water/steam rotary valve/knob. The pump starts and the descaling program begins. During this phase the pump runs at intervals and the message "Machine is Descaling" is displayed. The complete program takes about 40 minutes. Do not add any water to the tank during this phase. When the message "Descaling Finished" appears, close the hot water/steam valve. The message "Rinse Machine" will appear.
4. Remove and rinse water tank thoroughly, fill with fresh water and replace on machine. Empty the container under the hot water/steam nozzle and replace. Flush the machine by running the tank of clear water through the hot water/steam wand until the message "Rinsing Finished" appears. Exit the Programming mode by pressing "MENU/OK" Refill the water tank with fresh water.
5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared.
Descaling Single Boiler Home espresso machines (HOME SINGLE BOILER ESPRESSO MACHINES)


Approximately every 3 months (depending on your use and the water hardness), clean the machine with natural citric acid based decalcifying agent.
1. Add a descaling solution into the water reservoir. Mix thoroughly to dissolve (use warm water for better results).
2. Remove the filter holder and place a cup under the group head and another cup, or other container, under the steam wand to catch cleaning solution.
3. Turn espresso machine on, turn coffee pump on and run approximately 8 oz. of solution through the brew head. Turn machine off and let the machine sit for 15 minutes.
4.Run approximately 8 oz. through the steam wand, and again, turn machine off and let sit for 15 minutes.
Repeat by allowing solution to run alternately through the steam wand and brew head. Turn espresso machine off after each cycle. Repeat process until solution has been run through.
5. Do not leave espresso machine on. Do not wait for the ready light to come on. Do not use the steam switch during this process. Do not allow reservoir to run empty!
6. Rinse reservoir thoroughly with fresh water. Refill reservoir with fresh water. Run half a tank of fresh water through group head, alternating between group head and steam wand.

DESCALING The Saphira has an integrated descaling program. The procedure takes about 60 minutes. Once started, the descaling procedure may not be stopped. • When acid-containing descalers are used, immediately remove any splashes or drops on sensitive surfaces, particularly from natural stone and wood surfaces. Also, take the appropriate safety precautions. • Turn off the Saphira by pressing the "ON/OFF" button. • Press the button "Descale" until an acoustic signal is heard. • Display: EMPTY DRIP TRAY (Fig.1) • Display: INSERT AGENT IN TANK • Display: PRESS DECALCIFYING Dissolve 2 DESCALING tablets completely in 2.5 cups of water in a vessel and pour the mixture into the empty water tank. Place a sufficiently large container under the steam tube and the coffee delivery outlet. • Press the Descale button • Display: UNIT DECALCIFYING • Display: PLEASE WAIT • An acoustic signal is heard. • Display: EMPTY DRIP TRAY (Fig.1) • Display: FILL WATER TANK • Display: PRESS DECALCIFYING • Press the Descale button • Display: UNIT DECALCIFYING • Display: PLEASE WAIT • An acoustic signal is heard. • Display: EMPTY DRIP TRAY • Display: CLEAN CONTACTS
Good Luck [email protected]

After many months, I solved the problem of the red light staying on the Tassimo Coffee Maker. Use these easy steps.
1. Fill a 2 cup measuring cup with hot water.
2. Mix in descaler.
3. Pour in the empty water tank.
4. Put the yellow cleaning disk in the chamber and close chamber. Put the two cup measuring cup under the spout.
5. Push and hold the brew button for about 3 seconds (until the red and green light flash.
6. Now don't touch the machine. It will do it's thing for about 20 minutes. (Don't be impatient and start to push buttons, just leave it)
7. When it finishes it's cycle. The red light will turn off. Then clean the water tank and put fresh water and run clean water through the brewing cycle 4 times. Your machine is now ready for use.

The Coffee Maker can be descaled using
a packaged descaling agent or vinegar.
Always mix the descaling solution using
cool water.
• When using a descaling agent, follow
the directions on the package for the
recommended amounts of descaling
agent and water to use.
• When using vinegar, fill the carafe with
a solution consisting of 1⁄2 vinegar and
1⁄2 water.
Descaling Steps:
1. Before descaling, always remove the
water filter (see “Installing the Ion-
Exchange Water Filter” on page 7) and
make sure the brew basket contains
no coffee or coffee filters.
2. Run the Coffee Maker through a
complete brewing cycle using a full
carafe of the descaling solution.
3. If the cleaning needed indicator lights
after the brewing cycle is complete,
repeat Step 2 using fresh descaling
solution. Keep repeating Step 2 until
the cleaning needed indicator no
longer lights after brewing.
4. Rinse the Coffee Maker by running
it through two brewing cycles using a
full carafe of fresh, cool water
each time.
5. Wash the brew basket in hot, soapy
water and rinse with hot water. This
part can also be washed in the upper
rack of the dishwasher.
6. Reinstall or replace the water filter.
Replace the filter every three months
under normal usage, or more often
with heavy use.

Be sure the red rubber gasket is in place and clean (ridge side in) and bottom water cup is screwed firmly on to avoid leaking.
HOW TO USE:
1) Fill the bottom water cup with cold water up to the inside lip.
2) Set funnel into bottom water cup
3) Fill coffee basket with expresso grind coffee and level off. (Do not tamp or pack). Make sure it's filled to the top.
4) Place filter onto coffee basket and set coffee basket into funnel
5) Place brewer over bottom water cup and screw firmly into place.
6) Place unit with lid in the center of a microwave oven set on high for 1-1/2 minutes. If boil over occurs, reduce the brew time in 10-second increments until no boil over occurs.
7) Grasp handle to remove unit from microwave when finished brewing.
8) Remove lid and check the level of espresso in the brewer cup. Standard brew is at least 2 oz. If you don't have this level brew, replace lid and microwave on high another 10 seconds. Wait 20-30 seconds for bubbling to stop.
CLEANING/ADDITIONAL BREWING:
1. Under cold running water, unscrew the bottom water cup. CAUTION: It is normal for some water to be left in the bottom water cup. Both the coffee basket and any water in the bottom water cup will be extremely hot! If you prefer, allow the unit to cool for at least 3 minutes before unscrewing it.
2) To brew additional espresso, rinse Funnel, coffee basket and filter, then repeat brewing steps 1-8 above.
3) Parts are top rack dishwasher-safe -- hand washing filter is recommended.

time to descale the machine not with vinegar but with descaler product 1part descaler 1 part descaler fill the water tank put machine on for few minute stop it for few minute start untill empty rinse very good a few water container and that it if our coffee does not stay warm after that at the bottom of machineinside check the element contactsometime the contact overheat they get some corosion on less power go trus them = less heat i say not to use vinegar vinegar remove calcium in little piese you might block the machine descaler melt calcium thanks for using fixya pierre