Ive had my printmaster silver 10 programe for years. i got a new computer and tried to install the software but when it comes to a small screen, i click install but it goes to a black screen with a small grey screen in front of it... is my computer too advanced for my printmaster software?

Printmaster 10 may not work with Windows 7. Just uninstall Printmaster 2012 then install Printermaster 10 using the installation CD.
I recommend you go to the Printmaster support site and ask them if version 10 will work with Windows 7 so you do not have to uninstall 2012 version if version 10 will not work with Windows 7.

The only solution with this older software that will work is to use a computer (virtual, dual-boot, or true second machine) with an older version of Windows installed. If you have Win7 Pro or Ultimate (or are willing to upgrade to one of these versions), you can create a virtual XP computer for free. Download and install Virtual PC and XP mode from Microsoft. Install them in order. Then install the XP software in the virtual computer and it will work. (Other virtual computer programs are Parallels and VMWare.) All of the other options will require a licensed version of the older Windows OS. Please note that the virtual computer can't share files directly with the main computer. You'll need to save files to external or removable media (optical media or flash drive, for example) to share them. You can't have a printer installed on both the main computer and the virtual one at the same time. You will be asked to uninstall the printer if you try.

Your other option is to upgrade to PrintMaster Platinum 18.1, see http://www.broderbund.com/ for details, which is compatible with Windows 7. This will import your Printmaster 10 projects.


I hope this helps.

Cindy Wells

I suspect that when you re-installed 10 it corrupted in some way and did not install properly. If you are using the same computer as before and the same software disc as before, then unless you had an update, which changed printmaster 10, it should be the same as before.
The only updates to Printmaster 10, would have been around a few years after it came out. There are no software updates for any software that still works only on XP as the system is now redundant.

Try re-installing Printmaster 10.

my wife has a dell computer with window 7 professional operation sistom and i have printmaster platinum 10 only for Windows 95/98/200 NT 4 how i cann install this program in the new computer?

Go to start, programs, control panel, and then to the uninstall/install programs wizard. I can't describe what you will see exactly without knowing the version and setup of your operating system.

If for some reason you cannot see Printmaster listed in programs when you try to unistall, go to start and then to your print master program entry.

Often, programs have an uninstall built in. If it doesn't, you can leave comments for me during the ratings process and I will answer any questions you many have.

Please leave as much info on what you saw/encountered as possible so I can help effectively. Happy new year.

I am guessing that your new computer has windows vista on it. That may be the reason Printmaster 12 will not install. Certain programs or their installations are not compatible with Vista.

I'm not sure what errors you are getting, and I am assuming you are running Windows Vista, so again I'm just guessing.

You could try to launch the setup program manually and using compatibility mode by following these steps:

1. Insert your installation disk.
2. Click the start button

3. Click on Computer
4. Right click on the drive containing your installation CD
5. Select Explore from the menu.
6. Find the Setup or Install file in the list.
7 Right click on it.
8. Select Properties.
9 Select the Compatibility tab at the top.
10. check "Run this program in compatibility mode for"
11. In the drop down menu select windows xp
12. check "disable visual themes"
13. Check "run this program as administrator" (if it is available)
14 click OK

15 now double click on the setup/install program.

I hope this solves your problem.
Thanks!

Which operative system are you running ??
I think your CD is corrupt and therefore you can not install it, you can try with this software if you can save the files and then try with the saved files to install the Printmaster :

http://download.cnet.com/CD-Recovery-Toolbox-Free/3000-2242_4-10646814.html?tag=mncol

Try to do that, If it not works either then try to come here again :O)
Have a nice weekend

Please rate my answer

Reinstall printmaster 10 from the old to the new that will fix your problem on your new laptop.
enjoy

First I would uninstall the program again.
Then go to start, search and look for PMUSERS.dat and delete it.
Restart your computer
It is also a good thing to temporaily turn off any antivirus software before installing also. Many programs like this Broderbund product do not install completely with the antivirus software on.
Then reinstall the program and it should run ok.

Hope this helps.

Sorry about the first post...my cat stepped on the keyboard!

PrintMaster 10 is designed to work with Microsoft Windows 95/98/NT/2000, so in order to use it with Vista or XP, you should open it using Compatibility mode--> Right click on the program icon--> properties-->Compatibility--> select Windows 95/98/NT/2000