That depends on which part you are cleaning. If you are trying to clean the heating element of the machine, do not attempt to use excessive force to remove the grim. It is normal to have a little brown coating on the heating element in popcorn machines.
However if you really desire, you should look for a stove or grill cleaner. They are usually a white fluid that you leave on, then scrub and remove. After that wash it with soap and water to remove the cleaner itself before using.
Testimonial: "Thanks a bunch did a little test area w/ the cleaner and worked great. Also good to know that some brown in okay. Thanks"
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