The following tips come fromUniden.com website, hope this helps you.
Question: What are things that I can check or do to get myphone working properly?
Answer:
1.Make sure phone is not sharing an ac outlet with any other types of electronicequipment.
2. Make sure base ac adapter is not sharing a multi outlet plug.
3. Make sure phone cord is not plugged into a splitter, fax, computer or remoteanswering machine.
4. Check to see if the phone cord is plugged in properly.
5. Check to see if the AC Adapter has been properly plugged in, the outlet is onand working.
6. Make sure phone jack is working.
7. Phone cord needs to be plugged directly into phone jack to insure optimalperformance.
8. Make sure you are using the original ac adapter that came with the unit. (Itshould say Uniden on it)
9. Make sure proper battery is being used .(It should be the one that camewith the unit, or a new Uniden battery)
10. Make sure battery is installed and plugged in all the way.( It shouldclick in)
11. Move phone to a different location in the home. (Different phone jack)
12. Disconnect AC Adapter and reconnect it After 25 seconds.
13. Reset the Digital Security Code if applicable - instructions can be found inowner's manual if applicable
14. If nothing else has worked. You can see if a basic reset will work on thephone. A reset is done by following the below steps:
a. Disconnect Battery from handset(s)
b. Disconnect Phone Cord from wall jack
c. Disconnect Phone cord from base unit
d. Disconnect AC adapter from wall outlet
e. Allow to sit for 30 min
f. Reconnect Phone Cord to base
g. Reconnect Phone cord to wall jack
h. Reconnect AC Adapter to wall outlet
i. Reconnect Battery to handset until you click or feel the plug snap intoplace
j. Re-Register Handset by placing on main base (Resetting security code -manually)
15. Check to see if you are on tone dialing or pulse dialing.
16. If you are still experiencing problems please call USAcustomer service at 1-800-297-1023, please tell them that a basic systemreset has already been completed and what the issues are still.
If you are in Australiaplease call: 1300 366 895 for all Service queries including producttroubleshooting.
Contact details for Uniden in other countries can be found at:
http://www.uniden.com/about/locations.cfm
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