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Posted on Mar 13, 2011
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Stuck cd inside dell xps laptop's cd drive. How to remove outside?

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  • Posted on Oct 07, 2012
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I had the same issue with my Dell XPS 15z, after looking every where to get instruction to get the CD out. I decided to call Dell Tech Support and it did work.

1. Turn off the laptop

2. Turn on the laptop and press F2 several times until the setup menu come up

3. Then press the eject botton from the keybord, the Cd should come up.

Good luck

  • Anonymous Jul 24, 2013

    Worked like a charm! Thanks!

  • Eli Cox
    Eli Cox Apr 14, 2015

    Thank you, thank you, thank you!!!!!

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  • Posted on Mar 13, 2011
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Hello,
Look at the front door of your CD drive and you will see that there is a small hole.
Take a paper clip straight it out and push it inside the hole.

You will have to force little bit but without exaggerating you should able to open your CD.

If you really feel that you need to force a lot do not continue and bring it to an expert to open it.

Best regards

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  • Dell Master 18,429 Answers
  • Posted on Apr 15, 2015
Les Dickinson
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You can push a straightened paperclip thru the small pinhole on the front of the drive. This will force the tray to open. This is assuming the CD isn't damaged and therefore preventing the CD tray from opening.

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