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Hellow, hope you're having a good day. I have a kenmore refrigerator model # 596.65939401 ser# 11197289JC. The freezer is working fine, but upper refrigerator has very little cooling, I have cleaned condensor coils, reset temp control to off then to 4, checked vent behind crisper for obstructions. Frige seems to run all the time, not cycling. Damper control was replaced 12months ago because it was noisy, I can hear it operating ok. Looking forward to here from you, thanks, Dan Wilson

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Fred Yearian

Refrigerators Master 5,603 Answers
Posted on Mar 12, 2011

Fred Yearian

Refrigerators Master

Joined: Jul 25, 2009

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I would investigate a fan that circulates the air from freezer to the rest of the refrig.

ALSO investigate the door seals. This is a very common problem. Slide a piece of paper around the door to insure there is no gaps in the seal. The hinge settings and door fitup are important.

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Hello, Thank You for using FixYa. I will be helping you today.The defrost timer is on bottom behind the front kick plate. Open freezer door remove lower grille or kick plate and you will see it.
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Multiple things can cause this. It could be the defrost timer is malfunctioning causing long defrost cycles. could be low on freon and freezing up causing a blockage of air flow thus a warmer than normal box. Compressor may have a start component issue where it is not coming on as designed or possibly overheating. a dirty condenser coil can also cause this issue. Good luck and hope this points you in a direction.

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maybe this site will help you. Has me in the past.
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https://www.repairclinic.com/RepairHelp/How-To-Fix-A-Freezer/98-6--/Kenmore-Freezer-runs-all-the-time

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