The master key is whatever the owner of the console set it as. In order to reset the master key, you need to contact nintendo.
http://www.nintendo.com/consumer/systems/wii/en_na/settingsParentalControls_reset.jsp
Alternatively, if you click forgot password twice it will give you a confirmation #. The website below is rumored to be able to take your confirmation # and give you the reset code.
http://wii.marcansoft.com/parental.wsgi
I haven't tested the second method myself personally, but I do know calling nintendo WILL work.
How can i get my master key from the wii
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