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Posted on Mar 12, 2011
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We can't hear spoken audio on our recent dvds (movies), only the music. Some of the the older movies are fine.

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  • Master 635 Answers
  • Posted on Mar 12, 2011
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Your center channel speaker is not working. In modern 5.1 movies dialogue only comes from the center channel. Older movies were stereo/mono so the dialogue would come from both the front speakers.
See if the speaker wires are intact and not loose. After that to confirm if the speaker is OK or defective exchange the center speaker with one of the working ones.If the center speaker does not produce sound, you will have to replace it. But if it works, that would mean that your center channel amplifier is not working & for that you will need professional help.
CHECK CABLES FIRST FOR LOOSE CONTACTS.

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Hello there,

It sounds like everything is working correctly to me. Voices / spoken dialogue should mostly be from the front speakers and surround audio (music, effects, etc) from all speakers.

The TV screen is in front of you so the people on the TV screen are also (technically) in front of you. Naturally, I would expect the spoken dialogue to come from the front speakers only - except in some instances, where dialogue in the movie is from a character not currently on screen. If you had voices from both in front of and behind you when the characters are only in front of you, it would be totally disorientating.

If you have audio from all five speakers during a movie then all of your connections and settings are correct. The problem you are describing is really just a description of how surround sound works.

I hope this helps. If I misunderstood the question or the problem, please let me know.

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BElectric.
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I have a Pioneer DV 585A DVD player that happily plays DVDs and the background sounds seems to be fine, but on some of the DVDs you can hear the voices of the characters speaking and then on another you...

Hi edwardm1,

If you are only hearing part of the audio from your DVD player, I would suggest you check your audio settings before seeking repairs.

Audio can be encoded to a DVD in several ways. If the audio on the disc is different than the settings on your DVD player, you may not hear all of the audio layers. For example, if your DVD is encoded in 5.1 Surround Sound, but your DVD player is set only to play basic Stereo, you may only hear portions of the audio.

Try accessing the menu on your DVD player, and look for the audio settings. If there is a higher setting available than is currently selected, try a higher audio setting. A higher setting should also be compatible with lower types of audio encoding.

If this does not improve your audio, or if you need help navigating your product menus, I would recommend giving Pioneer's toll-free support line a call at (800) 421-1404.

Thank you,
Jason,
Go Ahead. Use Us.
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