Your center channel speaker is not working. In modern 5.1 movies dialogue only comes from the center channel. Older movies were stereo/mono so the dialogue would come from both the front speakers.
See if the speaker wires are intact and not loose. After that to confirm if the speaker is OK or defective exchange the center speaker with one of the working ones.If the center speaker does not produce sound, you will have to replace it. But if it works, that would mean that your center channel amplifier is not working & for that you will need professional help.
CHECK CABLES FIRST FOR LOOSE CONTACTS.
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