I have an LG front loading washer, Model WM2050. I washed 2 small area rugs and the backings disintegrated. I cleaned out the tub and gasket, but I am afraid to run the washer for fear I will ruin it further. Is there anything I can do or do I need a service call? Thank you.

Clean out the small holes in the gray door gasket (at the bottom) to allow water to drain back into tub. Open access door at bottom left on front of machine, use small hose to drain remaining water from machine, remove and clean out filter there. Re-install. Run washer on the tub clean cycle if you have that cycle, or if not, use the longest, hottest cycle you can, but make sure to use a commercial washer cleaner like Affresh, Washer Magic, Whirlaway hot tub cleaner, etc., with no clothes in the washer. After cleaning tub, make sure you only use one tablespoon of HE detergent per cycle, and only one teaspoon of fabric softener per cycle if you use softener.

Problem:
The seal design on the washer traps water causing mildew to grow.

Solution:

If the door gasket has a small hole at the six o'clock position--it is clogged with soap scum. Use compressed air to blow this hole clear.
This allows water to drain back into the tub
If there's no hole--this is an older model LG which did not have this upgrade
Wiping the door gasket with a rag after the LAST cycle of the day helps prevent debris from accumulating. Some consumers add (1) teaspoon of bleach to a spray bottle with water--and spray the older type gaskets after the final laundry load finished--to keep the gasket clean.

Service manual and more HERE

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Remove dispenser drawer by pulling out to it's stop, then pressing in tab at back to allow you to pull it free from machine. Look for a build up of fabric softener in the filler area. If that is clean, remove washer top by taking screws of out back side and sliding top back 2 inches and lifting it off. Remove rubber connector from dispenser area to top of tub and check for obstructions. (mouse nest?)

have you tried cleaning inside the rubber gromit attatched to the underneath of the drum? if its not that you might wanna try cleaning out the pump itself. may have jammed hope that helps

The first thing to do is to CHECK IN AND AROUND THE RUBBER DOOR BOOT (called a bellow) for small articles of clothing (like socks and underwear) that may have gotten lodged in behind the rubber. Pull the rubber back where it meets the wash tub and look behind it. It is common for small items to get stuck here, become forgotten and start to mildew. You should check this area after each wash and clean it periodically to get rid of the formation of soap scum, mold, and mildew. HINT: When you get ready to wash a load of towels, take a dirty towel and clean the door boot thoroughly (including the areas behind the rubber). Immediately place the towel in the wash and run it on a sanitary cycle. This way you eliminate the need for cleaning rags.

PERIODICALLY RUN THE WASHER ON A CLEANING CYCLE. Place the washer on the hottest setting you have (usually a Sanitary cycle) with nothing but bleach in the wash tub. Some newer models actually have a "Clean Cycle" available now just for this purpose. This helps keep the wash tub, drain lines and pump sanitized.

CHECK AND CLEAN THE DRAIN PUMP FILTER. Accumulations of debris in the drain pump filter can also cause odors. HINT: If you own a shop vac, pull the drain hose from the standpipe at the wall and pull a vacuum on the line. This will drain any residual water left in the tub, pump and drain lines BEFORE you remove the drain pump cover. This will prevent a messy clean up later.

LEAVE THE DOOR OPEN IF POSSIBLE. When not in use, leave the door open to allow the tub to air out and to keep mold and mildew from forming on the door bellow. I know this may not be desirable in some households with small children. If too much mildew forms on the rubber and it cannot be removed, replacement of the bellow may be required.

NOTE: This problem is common with front loader style washing machines. The doors on these machines have an air tight/water tight seal that is great for sealing the washer during the wash cycle, but can be terrible for collecting small garments and for not allowing the tub to properly air out when not in use. Following these simple preventive measures can go a long way towards preventing harmful mold and mildew, and towards extending the life of the door bellow and pump.



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Odor from your washing machine is being transferred to your clothes.
The washer must be cleaned first or it will "reinfect" your clothing upon washing. The secret is to clean the "splash area" just above the normal waterline where suds and soiled water splash up and don't get rinsed out. To clean this area add a washer cleaner to a full load of laundry and wash in a hot setting. The added bulk of the laundry will raise the water level to include the splash area. During this cleaning intermittent pausing to soak will give the cleaner time to dissolve the moldy mess.
Also, leaving the door open makes the problem worse because it dries out the residue which makes it harder to remove.

take the front off the washer take the two hoses off the pump youll probably find where its stopped up

its problably not able to balenbace the load of rugs, if the machine cant balance itwont go to high speed spin. in actuallity your probalby better off bringing the rugs to the laundry mats, especially if the are rubber backed, the rubber backing will come off clogging your pump assy, then your looking at replacing hte pump for a few hundred dollars, for a clean set of $30 bath rugs.

Exactly the same problem. Washed a small area rug that appeared to have pretty much disintegrated. Machine would not drain. Got the same e 20 code. Checked the drain hose, and it was fine. Reamed the house drain just to be sure. Drum appears to have drained, but now the motor runs, and no water enters the machine. Both water hoses are flowing. No further error codes. Nada.