Macally IceCam Personal Web Camera Logo
Posted on Mar 10, 2011
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Hi, when I attempt to skype with someone i can see them but they cannot see me. I click on the "Video" button in the top right hand corner and all I see is a wheel spinning round and round but the video never comes on. If i go to "Skype" preferences I can select the "Audio/Video" tab and i see my self in the small window there. What am I missing? I have no other applications open that may utilize the video camera. Don't know what is wrong.

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Expert 8,637 Answers
  • Posted on Mar 12, 2011
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Jan 02, 2009
Answers
8637
Questions
0
Helped
2740020
Points
514

To use Skype, follow the instructions below to setup the Audio & Video.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I am using a packard bell laptop and am not sure which is the "print screen" button. Can you please advise? laptop easynote skype edition

Hi there, Your Print Screen Button is situated in top right hand side of your Keyboard- The button should say: "Prt Scr and Sys Rq".
Hope it helps
0helpful
1answer

How do I use my integrated webcam for a skype video call?

1. Open Skype 2. Select the Tools button near the top of the window 3. Click the Options... button on the drop down menu 4. A new window will open 5. Select the Video settings button on the right hand side of the new window 6. Select the desired Webcam
0helpful
1answer

Is it possible to get instructions ,in Swedish, for " how to install ""Skype,Logitech model # VUCR 45. I misplaced it and am giving it to my swedish family member. Thank you D.Korwin

See sectionA. Skype in the info below to setup theAudio & Video. Also send this toyour family and friends so they have their computer setup properly. Web Camera's haveto be setup on the program they are to be used with. Just installing the camera on your computer does not set it up tobroadcast on messengers or Skype. Each program hasOptions that have to be setup in order for the Audio and Video to functionproperly. A. Skype Setup: After downloadingand installing Skype http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ set it up asfollows: Go to Tools, thenOptions, and click on Audio Settings and set the Microphone and Speakers to thecomputer Audio Card. Then click on theVideo Settings. The camera, ifInstalled Properly, it will come up and show a video picture. Then, on thebottom of the page click save. The camera andaudio should function properly. Yourfriends and Family will now be able to see and hear you. B. Yahoo Setup: After downloadingand installing Yahoo Messenger http://www.soft32.com/download_30.HTML set it up asfollows: Go to Messengerat the top left and click on it. Next go down toPreferences and click on it. Next Calling andDevices on the right and set the Microphone and Speakers to the computer AudioCard. Next go to theTest Audio section and (in bluewriting) click on "Open the callsetup assistant" and follow the instructions on the left window. C. Windows Live Messenger: http://download.live.com/Messenger After you startWindows Live Messenger, expand the view by clicking on the square on top leftnext to the red X. Then on theWindows Live messenger window on the right side, click on " "ShowMenus." And then click on "Show the Menu Bar". Next go to theMenu Bar on right side, click on " "Action." Go to"TOOLS" and click "Audio and Video Setting" and follow theinstructions. NOTE: Your audio and video should work. Enjoy. When done boththe Audio and Video will function properly so you can chat and see family orfriends you are connected to. D. AIM (AOL) Messenger: http://dashboard.aim.com/aim On the VIM sign-inwindow click on Edit. Then click onSettings Enhanced IM. Next click onEnhanced IM. Then click onAudio Video. The Audio andVideo portion has drop downs so you can select the proper audio card and videocamera installed in you computer. The Audi Videodrop downs are Microphone Speaker Camera The audio andcamera should function now. Additionalinformation to use with VIM settings. Adjust Your Audioand Video Settings: In order toadjust your audio and video settings, please follow the steps given below: 1. Click theAudio and Video Settings button directly below the My Buddy or My Camerawindow. If you are currently Participating inan AOL Live Video IM session, a message will display: You must disconnect thecurrent AOL Live Video IM Conversationbefore running setup. Would you like to disconnect now? Click the Yes button. 2. The Audio andVideo Tuning Wizard will appear to help you verify that your camera, speakersand microphone are working Properly. Followthe on-screen prompts. Notes: The first timeyou use AOL Live Video IM, a message will display: Would you like to firstcheck your audio and video settings? Click the Yes button. The Audio andVideo Tuning Wizard will appear to help you verify that your camera, speakersand microphone are working properly. Follow theon-screen prompts. images in AOLLive Video IM may appear reversed, or as a mirror image (text may appearbackwards) when you look at your own camera feed or at the Picture-in-picture(PIP) display. After making thesettings your ready for a chat and video talk with your Family and Friends. Hope thishelps. Bud
0helpful
1answer

I have a Dell vostro 1510 lap top without any built in webcams. Today I bought a webcam for my lap top (sensonic brand) but after installing the driver, it doesn't work at all. I have checked Printers and...

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera's have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud
0helpful
1answer

How to delete chat

Hi,

follow these steps:

Step 1- Open up skype as then click on "tools" in the top right hand corner.

Step 2 - Select "options"

Step 3 - Choose the "Privacy" icon on the left hand side then click on "Privacy Setttings" from the exanded tab.

Step 4 - Look in right side of the menu about the middle vertically. You can see the option " Keep Chat History for" just select "no history" click save and you are done.

To also delete your old chat history just follow the same steps above then

Step 5 - Click on the form button that says "Clear Chat History"

Click save and you are done.

I hope this helps you all out there. I know privacy is a big concern of mine online and I would not want anyone else snooping in my chat history. Good luck

vote for me

thank you
Nov 16, 2010 • Skype IM
0helpful
1answer

When attempting to do a video call using skype, i get the message "your webcam isn't supported by skype"

-Double click the Skype icon to open Skype.
-Open the menu for video options. Click "Tools," then "Options," and then click the "Video" tab on the left.
-Enable Skype Video. Check the box next to "Enable Skype Video."
-pen the pull-down menu of devices. Select your webcam from the list.
-Click "Test Webcam." This will open the test page where you should see what your friends will see when they video chat with you.
-Click the "Webcam settings" button below to adjust the settings.
0helpful
1answer

I have a logitech veb cam,how i can have conection with someone who has skype?

Download the Skype program from here

http://www.filehippo.com/download_skype/

You create a username for yourself and invite your friends as contacts

Then when you have your webcam working on your computer you can configure it to Skype

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/
Not working ? - troubleshoot your drivers and software - get your cam working before moving on

Working OK ?

Set your webcam mic as default ( if it has a built in mic

Plug in the webcam

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)
0helpful
1answer

Cam won't work on msn! HELP! PLEASE!

Normal 0 See section C. Windows Live Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

  1. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud
1helpful
1answer

I have installed skype 4 on vista and I have issue

See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have there computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger

  1. On the VIM sign-in window click on Edit.
  2. Then click on Settings Enhanced IM.
  3. Next click on Enhanced IM.
  4. Then click on Audio Video.
  5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone Speaker
Camera The audio and camera should function now.

Additional info to use with VIM settings.
Adjust Your Audio and Video Settings: In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.

Notes:
  • The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
  • images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud
Feb 17, 2009 • Skype IM
Not finding what you are looking for?

34 views

Ask a Question

Usually answered in minutes!

Top Macally Computers & Internet Experts

Paul Bade

Level 3 Expert

1818 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66831 Answers

Larry Ng
Larry Ng

Level 3 Expert

14561 Answers

Are you a Macally Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...