Hello,you did not write your make and model,but please visit:-www.alldatasheet.com If your product is a shoprider you will find this a God send at the site :-SHOPRIDER SERVICE MANUAL 2007 1-800-743-0772 Download this as a PDF File its full of info on scooters and wheelchairs,i do this for free,as i have a scooter myself.Hope i have helped ya Colin.
Well it sounds like a gearbox and motor problem unfortunately the only fix is to have the motor/gearbox assembly replaced. If medicare paid for the chair then they will pay 80% of the repair cost contact your provider or you can call Repair Express @ 1-877-581-3733 or Roadrunner Mobility @ 1-800-467-2668. If not then you will have to pay for the motor yourself and unfortunately its not cheap. Hope this helps you
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