Second trip with the scooter. The battery won't charge to full mark. Goes very slow on low pile carpeting. Doesn't go very far at all. Charging the battery at 24 hours. What's wrong my mom is stuck!

Keep your scooter on charge doesn't sound right. Usually, eScooters take 3-4 hours for charging and many chargers have a red while charging. These chargers turn the green light on when they completed the charging. Here, you can also read more tips about the take care of your e-scooter or e-bike https://www.insurance4ebikes.co.uk/looking-after-your-e-bike/. However, according to auto experts battery should be full all the time.

Charging batteries to full means leave on charge for 12 -16 hours as it may show charged but the charger goes into what is called a battery conditioning mode where a small trickle charge takes place to fully charge batteries. Again, how old are batteries and have you had them load tested at all?

I'm afraid your batteries have expired. They will show full voltage but the Amps are not being replenished.

check your charger - or your battery or both - my thought is the charging unit failed and is not charging to full battery

Battery powered vehicles like scooters and golf carts have trouble going up hill because smaller electric engines aren't powerful enough or made for nothing more than flat land. You could have a bad battery or the battery isn't being charged enough. I know someone that has a golfcart and it takes approximately 48 hours to charge full. You may want to check the manual about charging times.

Hello

Check the following:

* Circuit breaker on main control box is tripped
* Fuse blown (check fuse in main control box assembly).
* Incorrect polarity at battery terminals
* Dead batteries.
* Charging cable is still connected to charging receptacle
* One of the cable connections at the main control box is loose.
* Control connection cable disconnected
* Broken key switch
* Throttle stuck fully open
* Throttle control potentiometer broken.
* Speed potentiometer broken
* Battery voltage too low.
* Faulty charging cable.
* Charger not working.
* Charging circuitry in main control box assembly not working


If these check OK, the problem is likely to in the control connection cable or upper control box Verify that the upper control box is getting 24V. (Blue wire on red connector.)

* If the upper control box is not getting 24V, replace control connection cable

* If the upper control box is getting 24V, check key switch operation and verify wiring in the upper control box. Trace voltage from keyswitch on to find where the problem occurs. (Replace upper control box if necessary.)

* Charge batteries with a 12V charger or replace if necessary.

* Ohm test the charging cable - replace if necessary.

* Test scooter with a different charger, if new charger works, replace charger.

* Check wiring in main control box assembly - replace in line relay if necessary
* If batteries, charger, and all wiring is good, replace controller PCB. (Note the model number for the PCB, for example 1208-2330.)

If thats the voltage from the 2 batteries joined together then the voltage is far too low to run an E100, sounds like one of the cells has died, must have a 24v combined output.

I would say that both the batteries are not holding a full charge ....I had one in the past for my mother and if it was not chraged on a regular basis the batteries would die out ....the cheapest and easiest route here is to try new batteries.

Check to see if the scooter is in freewheel mode. To know if the batteries are bad you need to charge them for 10 - 12 hours and then have them tested with a load tester.

Not sure if this will help... however an altmeter will allow you to test along your electrics for any faults. You can check at the lights for example and throught the system.