Good question.
I personally have owned that exact model, I was fond of it, and while I did not have your problem, I have known the repair process.
I did have another problem that was in warranty and after several visits it was corrected, my issue proved to be electronic and some malfunctioning unit within needed to be replaced.
Your problem sounds exactly like a clogged or kinked hose.
A kink is easy to see, the hose turns too sharp a corner and then cannot allow water to pass in the time the electronic brain has allowed for that step in the process. If it is a clog then the blockage is not visible from the outside, and this could come to exist due to lint or certain natural soaps that have photo-degraded before use and congeal, though I doubt the soap (love the natural soaps myself and am totally happy with them.)
Borax is a laundry "additive" that is anachronistic and uncommon now used but still can be bought, ask your grocer is you have trouble finding it. It also functions as an excellent water softener and soap dissolve, for lack of a better description. Si if you run an empty load, with hot water and a half a cup of borax, maybe a couple of times, and do not see any improvement, then I am going to suggest you focus on the lint blockage, kink or the electronic equivalent of a kink.
By electronic equivelant I mean that some function is not acting as it should when it is supposed to drain, but you knew that obviously. What I can share is, after seeing this machine taken apart by an expert I know: it is NOT user servicable, do not open it up and expect to find the problem.
Also it has large cinder blocks built into its frame for balance / ballast so it is darn heavy and moving it to see the hoses behind may be reasonably a 2 person job. Be careful, please don't twist when heaving this machine aside.
These blocks allow it to spin exceedingly fast once the water has drained but if it has not drained it does not have the strength to muscle through and spin fast anyway, so the one (not draining) may be causing the other.
SO run it empty with just the Borax a couple of times, see if it drains, see if it spins. If not you may need to involve a professional but try to get one who will be results oriented (as opposed to paying by the hour since that would be a system where the less competent would make more money) and know that your machine IS repairable. But let's keep our fingers crossed it wont come to that.
Good luck to you, I hope you machine returns to proper functionality.
SOURCE: washer machine not draining water
The GE serviceman repaired my machine approximately 40 minutes. I paid $189 for the issue to be resolved in 5 minutes. This is no exaggeration.
The serviceman arrived at 2:50pm and finished at 2:55pm. It took another 5 minutes for me to write the check and he was gone.
My recommendation is...
- Purchase the GE service plan prior to calling GE to repair the service. A 1-Year service plan is $40 and 2-Year is $75. It costs $99 just for the serviceman to come to your house.
- Fix the issue yourself. Of course, this only applies if you are handy. I am handy and I tried to fix the problem myself. I just couldn't figure out the location of the access panel.
Solution...
The access panel is on the front. This can be removed in less than 20 seconds. The notches on the access panel is in line with the edging of the washing machine door. To remove, slide in a flat object like a flat-head screwdriver. Wiggle up and down on each side until door comes loose. Lift up door and set aside.
The water pump is on the lower right in the front of the washing machine. If your wash machine has any water in it, you want to use a shop vac to empty it out. The serviceman used a clamp to stop the water from running down. A little water still came out but he used my shop vac to get it up. It was less than a cup full and I had a 1/2 tub of water. Afterwards, he stuck his fingers in the water pump and pulled out the item that was blocking the pump.
Guess what was blocking the pump? The item was my two-month old daughter's sock. He recommends using a washing bag.
Remember this solution is for GE 315 model that is a top load washer. This will most likely work with similar models. I knew my water pump was still working because it hummed during the rinse and spin cycles.
Good luck and I hope this saves you $189 or any other fees.
SOURCE: washer will not drain water or go into rinse and spin cycle
check out this link
www.applianceaid.com
SOURCE: Kenmore front-load washer stops at rinse cycle
When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
Good luck!
SOURCE: Washing Machine is not draining in rinse cycle to go to spin cycl
you both seem to have bad lid switches. A bad lid switch will prevent draining and spinning.
SOURCE: washer won't drain after rinse cycle
If you lay the drain hose down into a bucket does water come out fairly quickly?
If so then it is not a blockage
You may have a coin or other small object in the pump which stops the impeller turning so no pumping action
Only solution is to check if the pump is free to turn either via the filter opening or taking the back panel off (Remove power before doing so ) and turning the pump by hand (there will be a fan blade on the end which is connected directly to the impeller.
If that will not turn very easily then you need to take off the hoses and check what is happening with the pump unit
I appreciate your post, Rachel Kovach!
From my understanding your Frigidaire frontload washer is not spinning the final spinning and the clothes are still wet. If you washer is overloaded it will not spin properly to release the water out of the clothes. Also, a small load will cause your washer to not spin properly. You should additionally check the drain hose to make sure it not kinked or twisted that could cause your improper draining. If all that checks properly it could be an issue with your drain pump, motor, and control panel. I would suggest consulting with a technician for proper diagnosis and repair. This will help avoid unnecessary part purchases. -Matt
Hello friend, I appreciate your post!
Based off the information you have provided if your Frigidaire washer is draining and rinsing but not spinning it could be an issue with your timer or motor. I would reset your appliance by disconnecting power to it by unplugging it or flipping the household circuit breaker for ten minutes. If that does not work I would recommend having a technician out to the home to properly diagnose and repair the appliance, since it could be any one of these underlying issues. Hope this helps. -Matt
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