Mp_383
What channels are you able to receive? When you press the Select button on DISH remote, which light on the top of the remote lights up? The Sat button should light up when you are in satellite mode. If any other button lights up, press and release the Sat button and then try changing channels. If this doesn't work, we may need to troubleshoot with you. Please call us on 1-800-333-3474 and speak with Tech Support. I hope this helps.
Ray Calo
DISH Network
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