I have a electralog fireplace model #cs 3311. It doesn't stay on very long. Even if i turn the thermostat up it doesn't turn on

If the flame effect in your fireplace continues to stay on after turning it off, it could be due to a malfunctioning control board or a faulty switch. Here are a few steps you can take to troubleshoot the issue:

1. Check the remote control: If you have a remote control for your fireplace, make sure that it is turned off and that the batteries are working properly. Sometimes a faulty remote control can cause the flame effect to remain on even when the fireplace is turned off.
2. Check the switch: If your fireplace has a manual switch, check to see if it is in the off position. If it is not, try turning it off and see if the flame effect turns off.
3. Check the control board: If the remote control and switch appear to be working correctly, the issue may be with the control board. In this case, it is best to contact a professional for repair or replacement.
4. Unplug the fireplace: If all else fails, try unplugging the fireplace for a few minutes and then plugging it back in. This may reset the controls and resolve the issue.

It's important to note that if your fireplace is gas-powered and the pilot light is still on after turning off the fireplace, you should contact a professional to inspect the unit as this could indicate a gas leak or other safety concern.

Question edited for clarity, full make and model. 'electrolag' :>D
Question moved from Watches category.

Manual

Dimplex ELECTRALOG CFP3913 Owner's Manual

https://www.manualslib.com > manual > Dimplex-Electr...

View and Download Dimplex ELECTRALOG CFP3913 owner's manual online. ELECTRALOG CFP3913 indoor fireplace pdf manual download. Also for: Electralog dfp18-1041 ...

Different models shown here, but hidden screws

https://www.google.com/search?q=Dimplex+Imp+20+change+bulb

Change bulb in dimplex fire model imp 20 - Fixya

https://www.fixya.com > support > t24124721-change_...
Nov 15, 2019 - SOURCE: How to replace fire bulb for Dimplex HTN20. I wanted an answer to this too. It was hard to find, but here we go.
How do you change the light bulb in a dimplex gem 20 heater?
Aug 7, 2014
Dimplex model no 6901050900 fireplace stopped heating
Nov 17, 2019
dimplex troubleshooting the model number of my stove is bfd
Nov 18, 2019
Dimplex electralog is making an intermittent squeaking sound?
Nov 18, 2019
More results from www.fixya.com

A manufacture name and what type of heater would be helpful.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/william_c9458c4c1f94e482

Does your fireplace have a thermostat connected? If so, that may be why the pilot stays on and the burner goes off. Otherwise, it could be a bad thermopile. If that is the case, I recommend you just replace the entire pilot assembly. It is an older model and manuals can be hard ti find. If you still have trouble, I recommend you contact a local certified gas appliance technician.

Maybe need a Millivolt thermostat ?

Not sure if you have an electric fireplace or a gas fireplace. But, from the way you worded the description of your problem, I'm going to assume that it's electric. I'm also assuming that all the other features of the fireplace work, but the heater doesn' t. If that is the case, below is what the Owners Manual recommends doing.

5. Flame effect operates, but heater does not blow warm air

The TEMPERATURE button is a thermostat control for the heater. Each preset temperature setting has a different thermostat setting as shown to the right:

The heater will NOT activate if the room temperature is above the thermostat setting. If the ambient room temperature is 78° F the user will need to select Setting 3 in order for the heater to be activated. It is normal in warmer climates and in rooms with higher ambient temperatures for the heater to not activate on the lower settings due to the thermostat control. 5a. Try increasing the temperature setting. See drawing:

6. If unit heater does not function, but Power and Heater switches are in the "ON" position and thermostat is set on "HI" 6a. Turn all switches to the "OFF" position and unplug the unit from the wall outlet for 5 minutes. After 5 minutes plug the unit back into the wall outlet, and operate as normal.

Hi,
try to find the thermostat in the fireplace, it's obviously got one that's turning it off when the room temp rises.
Thanks
Adam
please leave me some feedback

This sounds like the high temperature switch has failed and is telling the unit to shut down after it gets started, the pilot has to be lit for the main gas valve to turn on when the thermostat calls for heat, The main burner comes on and stays on until the thermostat is satisfied and tells it to shut off, you dont say if there is a blower in this unit, if there is a blower after the main flame comes on the unit heats up it turns on the blower if equiped. If the blower fails to turn on the unit would be shut down on overtemp as the firebox would get to hot and be in danger of causeing a fire. if no blower there still is an overtemp switch that shuts the unit down if it gets to hot or the switch is bad, it could be a bad overtemp switch or if equiped a bad blower motor or even a plugged chimney as this would also cause a overheat ing condition. Hope This Helps Don