The company that made DVD players for Walmart went out of business back in November of 2007. Since they can't support them, Walmart has been exchanging them.
If they don't you can file a complaint on ripoffreport.com
That site could be a scam. That isn't a legitimate web address and it isn't back by the manufacturers. There are procedures for getting that replaced. If your working toddg for that company you will get reported.
FYI ripoffreport.com has complaints filed against 1800customersupport.com for not delivering merchandise. I would never provide service from a third party company if Walmart can't deliver.
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