The most likely cause for this is a zoom or focus lens out of place or impaired in some way and can be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician. My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs. If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com.
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