Question about Microsoft Windows XP Professional Edition With Service Pack 2 for PC

3 Answers

I have a laptop running XP Professional. I recently upgraded my home router to a Netgear N600, but now I can't connect to the home network. The laptop finds the signal, and attempts to connect, but fails, without any error message. I had to change the network key when I replaced the router, but using the new network key on the laptop doesn't make any difference. Any ideas?

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  • Randy Hatch Mar 06, 2011

    On the new router both the SSID and the network key or passphrase was changed. The new router has WPA2 security level. Does this make any difference?

  • Randy Hatch Mar 06, 2011

    One mistake on my part. My operating system is XP Professional w/ service pack 3 build 2600. Since this is a new router with new SSID and passphrase, wouldn't the problem be with the laptop settings?

  • Randy Hatch Mar 06, 2011

    our other laptops can connect to the new router. my son had a similar problem with his laptop running Vista and we had to delete the WiFi settings and set up a new WiFi connection for him. thought this might be the same problem for my setup, but if not, i will reset the router to see if that makes any difference.

  • Randy Hatch Mar 06, 2011

    Would like a 3rd opinion. I don't think the problem is with the router since our other laptops can connect to it. My laptop would connect to the old router before I upgraded the router, so why the problem now?

  • Randy Hatch Mar 06, 2011

    Tried your solution but didn't work. One thing I noticed after I changed the wireless settings was that the new passhprase for the router is 10 characters long, but even though I typed this new passhprase into the wireless settings, only 8 characters appeared to be saved. Is there some passphrase length limit in XP?

  • Randy Hatch Mar 06, 2011

    OK, I changed the security on the router page to WPA-PSK{TKIP}+WPA2-PSK[AES], didn't change any settings on the laptop, and now it works. ??? Hopefully our other laptops will still continue to connect without problems.

  • Randy Hatch Mar 06, 2011

    It was a long slug, but we finally got the WiFi to work. Thanks for the help.

  • Randy Hatch Mar 06, 2011

    This was very helpful. Thanks

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Hi,

Welcome to Fixya. The problem with the connection is that you need to check if the Windows XP SP2 settings is the same with the router.

First you need to access the router settings page and check if the security is the same of the computer. Access the router type 192.168.1.1 then type admin for username and password for password. Select Wireless Settings. I need to verify if the Dot is on WPA2-PSK (AES).


I have a laptop running XP Professional. I - ezrahite_40.jpg

If the settings is the same as above then we will configure the settings on your Windows XP Laptop.

- Go to Control Panel, Network Connection, Right Click on Wireless Network Connections then select Properties.
- Click on the Wireless Networks Tab on the Wireless Network Connection Properties window.

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- Hightlight the SSID or Your Network Name and the click on the Properties Button.

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- If your using WPA2 then change the dropdown to WPA2-PSK if the option is available.
- Data Encryption is AES same with the router, then retype the Network Key that you save on the router
- Then click Ok to close the window. Try to browse and hopefully this fix the issue.

If you have questions please let me know. Thanks for using Fixya.

Posted on Mar 06, 2011

  • 2 more comments 
  • Rofel Lantican
    Rofel Lantican Mar 06, 2011

    It will depends on the Data encryption. Since you know how to change the settings in both computers and router can you change the Authentication to WPA-PSK and the Data Encryption as TKIP on both router and computer. If you will be able to connect make sure to change the settings on the other computer aswell. Windows XP might have problem or difficulty connecting to WPA2 AES encryption.

  • Rofel Lantican
    Rofel Lantican Mar 06, 2011

    and make sure to retype the passphrase or network key since we change the encryption to WPA2 to WPA-PSK. You can use a computer that is connected wired to the router so that you still have access on it

  • Rofel Lantican
    Rofel Lantican Mar 06, 2011

    Hatch - if everything is working fine please rate me if you can see under my name or answer you will be ask if im helpful please say Yes if i was able to help you so that i can help others. Thanks

  • Rofel Lantican
    Rofel Lantican Mar 06, 2011

    Thanks for using Fixya

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  • Master
  • 3,278 Answers

Hello.

Just to be certain that your laptop is not the culprit, try to connect another laptop to your home network. If another laptop cannot connect, contact your provider to check the signal.

Hope this helps.

Posted on Mar 06, 2011

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  • NinaE Mar 06, 2011

    You may have done this:

    To find the key you need to log into the router. In a browser, typehttp://192.168.2.1 (depending on your network, this could be 192.168.0.1 or 192.168.1.1) in the address bar. A username and password box will appear. Try leaving them blank or key in Admin with a blank password. Look for wireless setup. Just browse through and you'll see the WEP key or passphrase. Then, change the key.

    You can get all this info if you go to Start-> (type) RUN, then (type) CMD. Then type ipconfig. Whatever your gateway number is that is the number to your router

  • NinaE Mar 06, 2011

    Since your other laptops can connect to your current router, the problem is with your laptop, as you said. Try updating your LAN card software in the laptop. Go to Device Manager, right-click your LAN card and select Update.

  • NinaE Mar 06, 2011

    Thanks for using FixYa.

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Have you changed any settings on the router ? Are you using the same SSID that you had used on your older router. Reset the router using the button at the back. Now the router will be set to defaults. Try to connect to the router in it's open state. If it connects there would seem to be some problem in the settings that you are using from there on. Change the network security to WPA 2 which should be enough for home user level security. Now enter a 11 digit pass key and make sure the ssid is not the same as it was on the older router. Look for networks on the laptop and connect to the new ssid with the 11 digit key. Now it should connect !! Oh yeah the default ip for the router is 192.168.1.1 and the Username is "admin" and password is "password". Make sure you connect the router using a wired Ethernet cable so that you donot corrupt the settings through wireless setup as the router will restart when settings are changed.

Hope this helps.

Posted on Mar 06, 2011

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