External hard drive was dropped and now no power

Perhaps the button has been separated from the internal board. In that case try jiggling it around a bit. If that doesn't work, check your USB cable.

Seagate manufactures both internal and external hard drives, and their sleep modes can be managed in different ways. The hard drive is one of the top energy consumers among computer-hardware components, and Windows operating systems support options to reduce power consumption. Internal hard drives are typically turned off and stop spinning ("sleep" mode) after a certain period of system inactivity. However, the system usually takes longer to come back when the hard drive's sleep mode is activated. Furthermore, turning off hard drives may result in failure of some constantly running applications.
Windows includes options to turn off sleep modes for internal hard drives, and external hard drives can be managed using a utility program.

Log in to an administrator account and click the "Start" button in the lower left corner of the screen. Click "Control Panel" and then "Systems and Maintenance." b> Click on "Power Options." Open "Change plan settings" under your current power plan. Note "Radio button" is selected for the current plan. Click "Change advanced power settings." Expand the entry "hard drive" by clicking on the "+" sign. Click on "+" to expand the entry "Turn off hard disk after." Select "Never" for this option and click "OK." b> In Windows XP Log in to an administrator account and click the "Start" button in the lower left corner of the screen. Click "Control Panel" and switch to the "Category" view on the left panel. Then click on "Performance and Maintenance." Click on "Performance and Maintenance" and open "Power Options." The select the tab "Power Schemes." Using drop-down list, set the option "Never" for "Turn off hard drives." Click "OK." b> Using "NoSleepHD" for External Hard Drives b> Click on the "NoSleepHD program" link in Resources. Click "I Agree" and save the program (as a zip file) on your computer. Open a folder where you have saved the file using Windows Explorer. Right-click on the zip file and select "Extract All." Then click "Extract" to get the program file "NoSleepHD v1.0.exe." Double-click on the program (.exe) file to execute NoSleepHD. Click "Select External Hard Drive" in the Program menu and choose your Seagate external hard drive. Choose "10 minutes" under the option "Write File every" and click "Start NoSleep Mode." The program will write an empty string every 10 minutes to the Seagate hard drive and prevent it from going into sleep mode. Hope this helps.

b>

This method prevents your USB external drive from powering down.

Click the Start button, type power plan in the Search box, then click Choose a power plan.

Next to your currently selected plan, click Change Plan Settings.

Click Change advanced power settings.

Click the box to expand USB Settings, then expand USB selective suspend settings.

Click Plugged in, then click the drop down menu and select disabled.

If you're using a laptop, click Battery, then click the drop down menu and select disabled.

Click Apply, then click OK.

hope this helps

Good Day Daniellevion!

Have you seen a hard disk inside your computer? That is exactly what is inside in an external drive.

You mentioned that you dropped the external drive once, and that could be the reason why your computer was unable to recognized it as external drive.

Danielle! The connectors of the hard disk inside the Samsung External Drive (or other term is hard disk enclosure) might be loosened.

If you can open the enclosure and expose the two connectors, disconnect them and reseat properly.

That might fix it!

Sorry to hear that your drive is having trouble. When you start the drive, do you hear it turning?
Is this a external that you can remove the hard drive? You may try to power down the external, power it back up and shut down your computer. The conect the external and turn the computer on.

Let me know if you can hear the driver turning and it you can connect after going thru the process above.

Brian

Hello,

Some times you don't know if your hard drive is working or not. Your external hard disk might drop on the ground, or your desktop/laptop hard drive might not be booting. Which ever the case maybe, here is how to find out the condition of your hard disk:

Put your ear close to your hard disk, if you hear your hard disk make a crackling noise, be prepared to buy another hard disk because such hard disk is damaged and cannot be fixed. Also note that it is difficult to recover files from such hard drive.

But if you don't hear a crackling sound, use your hand(s) to feel the drive, if it vibrates, it means the hard disk is in good condition.

What damages external hard drive most times is if you don't eject (safely remove) it from your computer, when it drops on the ground or hits any hard object etc

If your external hard disk stops working, firstly, check if the hard disk inside the case is in good condition by checking for crackling sounds and vibration. Once you observe that the hard disk is in good condition, this means the hard drive case is defective/the cause of the problem. Get another drive case and your drive will work again without loosing any file/data on it.

For desktop/laptop hard drive maintenance, make sure you always shut down your computer properly, don't remove the CPU's power cord while the computer is turned on. To be on a safer side, always use UPS (uninterrupted power supply) for your desktop computer.

Also, when using your laptop, makes sure its fixed at a position. Avoid any shake as the hard disk might shift from its normal position in the process.

Good luck.

once the external hard drive is plugged in to the computer check under my computer is detected if it does

open the folder where or you can right click the folder or file you want to transfer then select the name of your external hard drive.

you can also use the software that came with your external hard drive but its much easier to drag and drop the files.

hope this help

Unfortunately, this probably means the read/write heads were jarred and can no longer function properly. That's usually fixable, but it's a very expensive fix because the parts are inside the hard drive and the data surfaces are very delicate... Most people are better off simply replacing the hard drive unless the data is absolutely vital.

You probably formatted it with an NTFS filesystem. The Mac won't read NTFS drives. You will need to reformat the drive (after backing up the data that's on it) with a FAT32 filesystem. AFAIK FAT32 is the only filesystem that can be read by both Mac and Windows.