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Posted on Mar 05, 2011
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I have just bought a new 64 bit laptop (Sony Vaio). Of course I wanted to install my Companion Suite Pro LL2 Version 1.1.26 driver and connect to the machine. I put in my installation disk but got the error " Error 2343. Specified path is empty". Can you give me a solution please. My name is Ken Bain from Australia

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  • 3 more comments 
  • froggy901 Mar 05, 2011

    Hi,



    Thanks for the quick response, however when you say "the installer" I'm not sure what you mean. If you mean a shortcut there isn't one, all I have is the original installation disk. I did locate on it the 64bit driver, installed it but still had the same problem. I'd love your answer to work but I'm at a loss as to how to complete it.
    Thanks,
    Ken

  • froggy901 Mar 05, 2011

    Hi,
    Sorry if I misunderstand, but are you saying that I change to my disk drive, right click the exe file and make the changes to that file? I can't write to disk. I can run the drivers utility directly from the CD but am not able to write to CD.
    Sorry, please advise.

  • froggy901 Mar 06, 2011

    Hi again,
    I went and opened up the disk

  • froggy901 Mar 06, 2011

    Hi,
    I decided to uninstall the program completely from my computer and then try a reinstall. I went to Control Panel and tried the uninstall. Unfortunately it would not! and I got the message "Error 2343. Specified path is empty". Here we go again!
    Any help appreciated.

  • froggy901 Mar 06, 2011

    Hi,
    Did you get me last couple of emails?

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1 Answer

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  • Posted on Mar 05, 2011
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Right click installer , goto properties
under compatibility tab click run as checkbox and select windows 95.

if this does not help so that we proceed with other solutions

  • 4 more comments 
  • Anonymous Mar 05, 2011

    hi.....
    by installer i just mean the exe which you use to run your driver's cd

  • Anonymous Mar 06, 2011

    ok...
    it's nothing writing but just changing the compatibility.
    open your disk drive.
    now do it with exe you find inside.

    again mention you this procedure will not make changes to the file but manages the compatibility .

  • Anonymous Mar 06, 2011

    so what's the problem now?

  • Anonymous Mar 06, 2011

    if this does not help

    you may also use these two softwares for the un-install
    First
    Second
    please use trial versions only





  • Anonymous Mar 06, 2011

    The following file is available for download from the Microsoft Download Center:
    Err2343.exe http://download.microsoft.com/download/o...
    First try whether this patch is able to solve your problem

  • Anonymous Mar 06, 2011

    please download error2343 patch which i gave you from the download link

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