Question about E-Machines T6520 PC Desktop

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My emachine powers up but the screen is black. both fans are running. could it be the motherboard. model t6520

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  • E-Machines Master
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Hello,

the problem can be a number of things including the mainboard. If you don't get any kind of beeping check that your display is properly connected and its working normally.

once you have checked that your screen works next. Now if you are within warranty You can stop here and contact emachines / acer for warranty service.

Now if you don't care about the warranty or if you are outside of it, unplug the pc, open the side panel, now inside you will see Memory modules on their slots, with white tabs on each end that releases them, these are typically next to the cpu and its fan. Remove all of them and plug the pc back into power and power on, you should hear beeping as long as your motherboard speaker is connected and working.

Let it complain - or just unplug power off after few seconds of listening to it. Now reinstall one of the ram modules back into the slot make sure it goes in the right way as it was. Then plug back in and power on.

Now if you don't get picture, do you get beeping? if so count how many and are they long or short or ??

Next I want you to take that ram and try it on the other slot, unplug the pc when you do that. Try the ram module on each of the slots and then take another ram module and repeat until you have tried all the ram modules in all the slots alone, this will rule out a memory issue, unless you are very unlucky and they are all fried - if you have another pc nearby test the ram modules on it.

Next if the ram was not the issue, reseat your video card and remove any extra hardware connections like dvd drive etc so you just have mainboard, cpu, ram, videocard, powersupply connected to each other.

Now at any point if you got beeping post me about it.

Now if you haven't gotten beeping we can continue, next we have ruled out most of the possibilities now, if possible if you have a spare video card you could try that, or if your computer has a build in video card -- its not in any of the expansion slots then just ignore the part about the video card, but still what you could try to do is to get a another video card and plug it in and see if you get picture from it.

What you can also do is reset the cmos, probably the simplest way for you to do that is to remove the 3 volt memory battery and hold down the power button for a moment while you have the pc unplugged. Now that is not a guarantee cmos reset, you ideally would need to find the small jumper near the battery and switch it to the other position and then back and that should do it.

Remaining faulty parts can be the cpu or the mainboard.

Note that the mainboard and fans will spin up even if you don't have a cpu connected so it is very difficult at this point to tell which one of them is faulty, a sure way to test that is to take the cpu to another motherboard. And the final part would be the issue.

Let me know how you get along with it. that might be alot of text to take in one read.
Thanks and good luck -- we can fix it.

Ekse

Posted on Mar 05, 2011

  • Ekse Mar 05, 2011

    ofcourse a good thing to try is to just unplug the pc for a moment as mentioned by the other users.

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I have this computer. It happens to me sometimes too. Unplug the power when its not starting correctly and then plug it back in and it should boot back up.

Posted on Mar 05, 2011

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  • Expert
  • 72 Answers

It might be a video card, or maybe a lose connection, or even a bad monitor.

Posted on Mar 05, 2011

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