The problem is in the laser pickup assembly, usually you will find that it will play the standard dvd movies without a hitch, but! blue ray movies require a higher velocity and more precision in the tracking to offer the much improved picture quality. When this happens the only option is to replace the assembly or go the cheaper route by replacing the entire player.
SOURCE: Unit plays DVD but no longer Blu Rays
That is because of a dirty or defective lens. When lens is dirty, the unit may still operate on regular CDs and DVDs and not be reading BD.
Try first using a lens cleaner for Blue Ray:
Maxell 190054 Blu-Ray Lens Cleaner
If that does not work, the unit may be disassembled, and lense cleaned
with q tips and isopropyl alcohol or cleaning solution. See below:
How to Clean the Laser Pickup Lens on your DVD Player
How to safely clean a DVD lens?
Clean DVD lens, or replace player?
Clean CD or DVD ROM lens with a brush?
Cleaning your DVD drive
How to clean a DVD player
How do I clean my DVD player optical lens isoproponol alcohol
Being this a blue ray unit , I would suggest calling support instead of disassembling the unit by yourself.
Regards
SOURCE: LG super blu player won't play blu ray disc
Have you updated the firmware on it? I had a similar problem with a Sony blu-ray player and I had to download an update and burn it on to a CD then allow the CD to update the blu-ray player. What's the model number of your player, I may be able to get a link to the update for you.
SOURCE: blu ray disc will not play in vizio vbr110 player.
i feel your pain, i have the same player and the same BD wont play past the menu! i dont have a solution for this problem... but if u find a solution... email me at [email protected] thanks
SOURCE: My Sharp Aquos Blu Ray player cannot play my blue ray disc.
goto sharpusa.com and put in your model number. download the update to flashdrive and the update your blu ray..and it will then play
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