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Posted on Mar 04, 2011
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Hardware Error 0502 - Dell A960 All-In-One InkJet Printer

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  • Expert 118 Answers
  • Posted on Mar 04, 2011
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The problem is simple. The Shiny Silver bar that your Print Cartridges glide back and forth on is the PROBLEM!!! When the motor that moves the cartridges left and right HAVE TOO MUCH RESISTANCE, YOU GET THE HARDWARE ERROR: 502. How I fixed it is simple. Take some kleenex, and with power unplugged, clean the bar very well. Then Spray some WD-40 on a Kleenex, and lubricate the shaft!! After I did this, I could use my DelL A960 as if it were BRAND NEW!!! Hope this helps some one out there, as I had to figure it out myself!! Take care.
Rob
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Related Questions:

0helpful
2answers

What does Hardware Error: 0502 mean?
Excellent document on how to fix this error here: http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

Please rate this solution, thanks!
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Mar 07, 2011 • Lexmark X5150 All-In-One InkJet Printer
0helpful
1answer

What does "Hardware Error 0502" mean?
The shaft that the ink cartridges travel back and forth on get buildup on it. If you clean it, your problem should go away...


Your answer and fix is here:


http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/
Read full answer
Jan 21, 2011 • Lexmark X6150 All-In-One InkJet Printer
0helpful
1answer

Printer displays hardware error 0502 wont print " HELP "
The 0502 error can have any of four possible causes:
- A faulty black/photo cartridge
- A faulty color photo cartridge
- A dirty encoder strip
- The encoder strip being out of position
.... most of the time, it's the encoder strip that is giving the problem..
goto
http://support.lexmark.com/index?userlocale=EN_US&locale=EN&page=content&segment=SUPPORT&productCode=LEXMARK_X5150&id=HO2707
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May 24, 2010 • Lexmark X5150 All-In-One InkJet Printer
0helpful
1answer

Hardware error 0502 . I tried wiping the bar with a kleenex as stated and it is still giving me the same error even after turning on and off again. Anything other suggestions?
i have a hardware error 0502 please tell me solution
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Mar 18, 2010 • Dell A940 All-In-One InkJet Printer
0helpful
1answer

Error code 0502 hardware error on dell printer
i once fixed the hardware message by putting the tape back on the back of the cartridge...then fixed the perpetual paper jam message...
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Feb 19, 2010 • Dell 922 All-In-One InkJet Printer
3helpful
1answer

Getting hardware error 0502
Hardware Error: 0502. On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.
send you the link where you can figured out
http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

Thank you for using FixYa!

Do have a nice day and please remember to rate this solution.

Best regards,

sourav
Read full answer
Jan 05, 2010 • Lexmark X6170 All-In-One InkJet Printer
1helpful
1answer

Printing error says: Hardware error 0502 (?)
he real answer is given by a person called ‘clem’: 98393885_c4f82c99a9_m.jpgHardware Error: 0502.
On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.
Clem
(from fixyourownprinter.com)
This works! Clean the ****** with a paper towel (another page talks about re-lubricating the thing, but that was not necessary in my case). The towel will be black (ink residu, presumably), but there you go printing to your heart’s desire again.
Read full answer
Jul 12, 2009 • Lexmark X5150 All-In-One InkJet Printer
1helpful
1answer

Lexmark X160 is not printing at all or receiving Faxes. The error that keeps coming up is Hardware Error 0502. Please Advise.
ok sir pls see the link this is the helpfull for the error 0502 in lexmark x160 all in one inkjet printer...ok

http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/
Read full answer
Apr 07, 2009 • Lexmark X6170 All-In-One InkJet Printer
0helpful
1answer

Harware error 0502
check out the solution here http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/
Read full answer
Nov 24, 2008 • Lexmark (09A1501) for Optra T Series...
0helpful
2answers

Lexmark error message hardware error 0502
Clean the rollers that the cartridges run on with a non-lint wipe (i use non scented baby wipes for all my printer work. The printer should now run fine. cheers lilacgerry xxx
Read full answer
Jan 21, 2008 • Lexmark X6170 All-In-One InkJet Printer
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What does Hardware Error: 0502 mean?

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