Avaya 5400 Series 5410 Phone Logo
Posted on Mar 03, 2011

Phone rings once and goes directly to voice mail

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  • Posted on Apr 06, 2011
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Joined: Apr 06, 2011
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Check to see if you have accidently enabled the "send all calls" feature on your handset. When this feature is enabled, your phone will ring only once and then send the calls directly to voicemail.

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How do I increase the number of rings before it goes to voice mail

What type of phone is this? Most home phones have a setting in them to adjust the number of rings. Retrieving voice mails requires the voice mail be set up first. To assist you further, please provide more details.
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